Store Manager (225-920)

The Store Manager is a crucial member of the retail team, responsible for overseeing the daily operations of a store to ensure business objectives are met and customer satisfaction is maintained. This role entails managing employee performance, optimizing inventory, designing promotional strategies, and maintaining a safe and productive environment. The Store Manager will act as the driving force behind customer service excellence and sales growth, working closely with team members to foster a positive and dynamic atmosphere. By effectively managing resources and leveraging strategic insights, the Store Manager will contribute to the advancement of the store’s brand value and profitability.

Responsibilities

• Supervise and manage the overall store operations and daily activities.
• Ensure high levels of customer satisfaction through excellent service standards.
• Develop and implement effective marketing and promotional strategies.
• Monitor inventory levels and order new products accordingly to avoid stockouts.
• Lead, train, and develop a cohesive and talented store team.
• Analyze sales data to identify trends and implement improvements for growth.
• Maintain and uphold store presentation and cleanliness standards consistently.
• Address any customer complaints promptly to ensure customer retention.
• Prepare financial reports, including budgets, sales forecasts, and expense tracking.
• Ensure compliance with safety and health regulations to protect customers and staff.
• Handle cash management tasks, including deposits and balancing registers daily.
• Collaborate with regional managers to execute corporate-level initiatives locally.

Requirements

• Proven experience as a Store Manager or in a similar managerial role.
• Strong leadership and people management skills with a customer-focused approach.
• Excellent communication and organizational skills with attention to detail.
• Solid understanding of retail management best practices and principles.
• Ability to analyze data and make strategic decisions to optimize performance.
• Proficiency with store management software and relevant computer applications.
• Availability to work flexible shifts, including weekends and holidays as needed.