Senior Specialist - Chains

Job description:

About the company:

Almosafer (part of Seera Group) Saudi Arabia’s Leading Travel Company

Elevating the journey for travelers from Saudi Arabia, the region & beyond, while harnessing Seera Group’s 40+ years of expertise, Almosafer supports Saudi Arabia’s vision as a national champion for tourism. Almosafer creates opportunities for outbound, leisure, and religious travel, whilst serving B2C and B2B customers, partners, and suppliers with state-of-the-art travel solutions, a digital-first mindset, and travel advisory. 

About the role:

As a Senior Specialist – Chains, you will drive the commercial performance and content availability of a defined subset of our global and regional hotel-chain portfolio. In addition to rate strategy and distribution, you will own feed optimization—mapping rate plans, activating hotels based on market demand, and ensuring accurate, dynamic content delivery across all sales channels (OTA, TMC, DMC, B2B, retail, call-center, WhatsApp).

Responsibilities:

• Portfolio Planning & Growth: Develop and execute commercial plans for assigned hotel chains, targeting revenue growth, margin expansion, and market share gains. Identify high-potential properties and seasonal promotions; build go-to-market roadmaps.

• Contract Negotiation & Rate Strategy: Lead negotiations: net rates, BAR parity, allotments, and cancellation terms. Design differentiated rate plans (volume rebates, loyalty tiers) to optimize mix across channels.

• Feed Optimization & Activation: Audit and enhance inbound feed data: map disparate rate plans to internal structures and troubleshoot mapping errors. Activate new properties and rate plans in the feed based on real-time demand signals, working with supply and technical teams. Implement automated workflows to onboard emergent properties into the platform with minimal latency.

• Channel & Distribution Optimization: Tailor channel-specific strategies: premium net rates for TMCs, flash promotions for retail, dynamic packaging via API. Ensure rate/availability accuracy by collaborating with Channel Managers and Technical Account Managers.

• Revenue & Profitability Analysis: Monitor RevPAR, ADR, occupancy, and yield weekly; perform variance analyses. Provide insights to BI and Product teams to refine forecasting models and distribution algorithms.

• Stakeholder & Relationship Management: Be the primary commercial liaison to hotel-chain executives, Revenue Managers, and Procurement. Collaborate with Sales, BD, and Account Management on upsell, cross-sell, and renewal strategies.

• Performance Monitoring & Reporting: Produce monthly P&L and portfolio health dashboards. Lead Quarterly Business Reviews (QBRs) with key chains on performance and co-marketing plans.

• Process Improvement & Innovation: Automate rate-loading, contract tracking, and feed reconciliation. Pilot AI-driven yield and feed-quality tools to enhance accuracy and speed.

• Promotions & Marketing Fund Management: Collaborate with hotel chains to design and execute promotional campaigns (e.g., flash sales, seasonal packages).Negotiate and secure marketing development funds (MDF) and co-op advertising budgets.

Profile Requirements:

• Education: Bachelor’s in business, Hospitality, or related field; MBA preferred.

• 5+ years in hotel commercial, distribution management, or partnerships at OTA/TMC/DMC or global hotel chain.

• Proven track record in feed optimization, rate-plan mapping, and real-time property activation.

• Technical & Analytical: Proficiency with RMS/PMS, Channel Managers and Switches (e.g., DerbySoft, Synxis, SiteMinder), API-driven feeds, and Excel/SQL for ad-hoc analyses. Familiarity with API testing tools and basic scripting is a plus.

• Deep understanding of MENA market dynamics, global chains portfolio, and multichannel 

• Soft Skills: Strong negotiation, stakeholder management, and data-driven decision-making. Strategic thinker with a bias for automation and continuous improvement.

Being you @ Almosafer:
At Almosafer we strongly believe in diversity and equal opportunities for all candidates. We do not discriminate based on any characteristic and follow fair employment practices regarding citizenship and immigration status. Join our inclusive work environment.