Sales Support Coordinator (225-815)

The Sales Support Coordinator plays a pivotal role in supporting the sales team to maximize revenue and ensure smooth sales operations. This position requires excellent organizational skills and the ability to handle a variety of tasks simultaneously to facilitate the smooth flow of sales processes. The Sales Support Coordinator will act as a bridge between the sales team and other departments, ensuring seamless communication and efficient handling of customer inquiries and administrative tasks. This role involves maintaining customer databases, preparing sales reports, and providing exceptional customer service to support the sales team in achieving their targets. A successful Sales Support Coordinator should possess a strong understanding of sales principles and be adept in using various software tools to enhance productivity.

Responsibilities

• Coordinate and support sales team activities to ensure smooth sales operations.
• Maintain and update the customer relationship management database with accurate information.
• Prepare sales quotes, proposals, and contracts in alignment with sales policies.
• Respond to customer inquiries and provide prompt and effective solutions.
• Assist in planning and executing sales strategies and campaigns to achieve targets.
• Collaborate with the marketing team to develop promotional materials and campaigns.
• Generate and analyze sales reports to identify trends and areas for improvement.
• Assist in managing schedules and communication for the sales team and customers.
• Coordinate with logistics to ensure timely delivery and distribution of products.
• Support senior sales staff with administrative duties and project management tasks.
• Provide training and onboarding support for new sales team members.
• Liaise with other departments to ensure accurate and timely customer fulfillment.

Requirements

• Bachelor’s degree in business administration, marketing, or a related field is preferred.
• Proven experience in sales support or customer service roles within a corporate environment.
• Strong proficiency with CRM software and Microsoft Office Suite, including Excel and PowerPoint.
• Excellent communication skills, both verbal and written, with attention to detail.
• Demonstrated ability to prioritize and manage multiple tasks efficiently.
• Strong problem-solving skills with the ability to identify and resolve issues independently.
• Ability to work collaboratively in a team environment and across departments.