Sales Supervisor (225-811)

The Sales Supervisor plays a crucial role in driving the sales team towards achieving company targets and objectives. In this dynamic position, you will be responsible for overseeing the daily operations of the sales staff, ensuring they provide exceptional customer service and achieve individual and team sales goals. Your leadership will be vital in implementing effective sales strategies and training programs, motivating the sales team, and monitoring performance. You will work closely with the sales manager and other department heads to coordinate marketing initiatives, analyze market trends, and contribute to the development of innovative sales tactics. If you have a knack for sales, leadership, and people management, this is an exceptional opportunity to advance your career in sales management.

Responsibilities

• Supervise and coordinate the daily activities of the sales team to meet targets.
• Develop strategic sales plans to expand customer base and increase revenue.
• Monitor sales metrics and report on weekly, monthly, and quarterly performance.
• Deliver training and support to enhance the capabilities of the sales staff.
• Foster a high-performance culture centered on achieving sales goals and customer satisfaction.
• Coordinate with marketing and product teams to create robust promotional activities.
• Identify emerging markets and market shifts while keeping informed about competitors.
• Ensure the team adheres to company policies and procedures for sales processes.
• Handle escalated customer complaints and provide appropriate solutions as needed.
• Collect and analyze customer feedback to improve sales techniques and customer experience.
• Prepare accurate sales forecasts to assist in business planning and strategy formulation.
• Participate in recruitment and selection of new sales personnel as required.

Requirements

• Bachelor’s degree in Business Administration, Marketing, or a related field preferred.
• Minimum of 3 years of experience in sales or a supervisory role required.
• Proven track record of achieving and exceeding sales targets in previous roles.
• Strong leadership skills with the ability to motivate and inspire a team.
• Excellent interpersonal and communication skills, both written and verbal.
• Proficiency in using sales software, CRM systems, and Microsoft Office Suite.
• Highly organized with good time management skills to meet deadlines effectively.