Sales & Operations Lead (225-730)

As the Sales & Operations Lead, you will play an integral role in driving the success of our company by overseeing both sales strategies and operations processes. You will be responsible for developing and implementing effective sales tactics, optimizing operational procedures, and ensuring the seamless coordination between sales and operations departments. With a keen focus on enhancing customer satisfaction and achieving business growth, your role will involve analyzing market trends, devising actionable plans, and leading a dynamic team towards attaining ambitious targets. This position requires a blend of strategic thinking, strong leadership, and operational excellence to maximize productivity and profitability across all channels.

Responsibilities

• Design and implement a comprehensive sales strategy aligned with company goals.
• Coordinate between sales and operations teams to ensure seamless workflow management.
• Analyze market trends to identify new business opportunities for growth and expansion.
• Set and track sales targets, adjusting strategies to achieve objectives efficiently.
• Foster a team-oriented environment while motivating sales and operations staff.
• Develop operational processes to enhance productivity and reduce inefficiencies.
• Ensure customer satisfaction through high-quality service and effective problem resolution.
• Oversee budget allocations to ensure cost-effective sales and operational activities.
• Prepare and present regular reports on sales performance and operational status.
• Implement best practices to improve data accuracy and process reliability.
• Collaborate with senior management to align operational strategies with corporate vision.
• Continuously review and update operational policies to comply with industry standards.

Requirements

• Bachelor's degree in business administration, marketing, or a related field is required.
• Proven experience in a leadership role within sales and operations departments.
• Exceptional strategic thinking skills with a focus on both sales and operations excellence.
• Strong analytical skills to interpret data and drive informed decision-making.
• Excellent communication and interpersonal skills for effective team leadership.
• Ability to work under pressure and manage multiple tasks with strict deadlines.
• Proficiency in using CRM software and operational management tools is advantageous.