Sales Coordinator (225-716)

A Sales Coordinator plays a pivotal role in supporting an organization's sales team. They are responsible for managing schedules, coordinating sales activities, ensuring customer satisfaction, and handling administrative tasks to support the sales process. This role demands excellent organizational skills, attention to detail, and the ability to communicate effectively with both internal teams and customers. Sales Coordinators often serve as the point of connection between sales teams and customers, making sure that sales-related operations are seamless and efficient. By maintaining precise records and monitoring sales performance metrics, they help the sales department to reach its goals more effectively.

Responsibilities

• Coordinate sales team schedules, appointments, and meetings to optimize productivity.
• Serve as a point of contact for clients with queries about products, orders, and deliveries.
• Prepare and send quotes and proposals to clients, ensuring accuracy and timeliness.
• Maintain organized documentation of customer interactions and sales activities.
• Support the sales team with administrative duties such as data entry and recordkeeping.
• Assist in tracking sales metrics, targets, and compiling reports on sales performance.
• Collaborate with other departments to ensure client satisfaction and order fulfillment.
• Manage and update the customer relationship management (CRM) software with current information.
• Help resolve customer complaints and issues by coordinating with appropriate departments.
• Ensure smooth order processing and follow up on order deliveries with clients.
• Develop sales strategies alongside the team to meet and exceed sales targets.
• Assist sales representatives with preparing for presentations and client meetings.

Requirements

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• Proven work experience in sales coordination or a similar role.
• Strong proficiency in Microsoft Office Suite and CRM software.
• Excellent verbal and written communication skills for effective interactions.
• Exceptional organizational and multitasking skills to manage workload efficiently.
• Ability to work independently and as part of a team under minimal supervision.
• Strong problem-solving skills to handle and resolve customer issues effectively.