Facebook Pixel

Job Description

A SALES ASSOCIATE is an ambassador of the Maison, in charge of welcoming every guest.

He / She is a trustworthy advisor to clients and a reliable team player that thrives to provide the best experience.

A Client Relationship Owner

  • Delivers exceptional Customer Service and Takes pride in Developing long-term relationships
  • Is aware of CRM targets and actively engages in all actions to reach them
  • Implements personalized reach-out campaigns and utilizes all clienteling tools available to complete CRM tasks within given timeframe
  • Consistently captures client data and takes notes of all qualitative information
  • Knows his/her portfolio of customers, and in particular the VVICs and VICs he/she handles

An Omnichannel Business Partner

  • Has at heart to offer excellent customer service and delivers strong business performance
  • Uses all omnichannel services available to grow sales
  • Is aware of store and individual sales and KPIs targets and actively engages in all actions to reach them
  • Actively completes trainings and participates in all commercial activities set by the SM/ASM /HO
  • Consistently works to achieve given sales, KPIs and CRM targets
  • Is aware of local trading environment and competitors’ activities

An Operations Excellence Supporter

  • Ensures impeccable store environment, BOH and grooming at any time of the day and supports colleagues and managers
  • Proactively informs SM/ASM of any structural repair needed in store to ensure a luxurious environment at all time
  • Implements all guidelines related to store and BOH management and participates in inventories
  • Supports after sales clients and follows up to ensure impeccable after sales service
  • Complies with established Richemont policies and standards


Job Details

Role Function: Sales and Business Development Job Category: Sales & Business Development
Role Level: Entry-Level Work Type: Full-Time
Country: United Arab Emirates City: Dubai
Company Website: http://www.richemont.com/ Company Industry/ Sector: Retail Luxury Goods and Jewelry

What We Offer


About the Company

At Richemont, we craft the future. Our unique portfolio includes prestigious Maisons distinguished by their craftsmanship and creativity. Richemont’s ambition is to nurture its Maisons and businesses and enable them to grow and prosper in a responsible, sustainable manner over the long term.Richemont operates in three business areas: Jewellery Maisons with Buccellati, Cartier, Van Cleef & Arpels and Vhernier; Specialist Watchmakers with A. Lange & Söhne, Baume & Mercier, IWC Schaffhausen, Jaeger-LeCoultre, Panerai, Piaget, Roger Dubuis and Vacheron Constantin; and Other, primarily Fashion & Accessories Maisons with Alaïa, Chloé, Delvaux, dunhill, G/FORE, Gianvito Rossi, Montblanc, Peter Millar, Purdey, Serapian as well as Watchfinder & Co.People are at the heart of Richemont’s success. Nurturing distinctive luxury craftsmanship, enabling a creative and innovative spirit and empowering people to grow is key to our purpose of crafting the future. As a global organisation, we employ people from 130 nationalities in 40 countries throughout our Maisons, regions and central functions offering the opportunity to build unique and diverse career journeys.

Report

Similar Jobs

Disclaimer: talentmate.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@talentmate.com.