Retail Sales Executive (225-722)

A Retail Sales Executive plays a critical role in driving sales and ensuring a high level of customer satisfaction in a retail environment. This position involves identifying potential customers, understanding their needs, and persuading them to make a purchase. As a Retail Sales Executive, you will be the face of the company, responsible for providing product information, achieving sales targets, and ensuring that customers have a positive shopping experience. Strong communication skills, a proactive sales approach, and the ability to work well under pressure are essential qualities. You will collaborate with store management and other team members to meet overall business goals while adhering to company values and policies.

Responsibilities

• Engage with customers to understand their needs and offer product solutions.
• Achieve and exceed monthly and quarterly sales targets consistently.
• Maintain a thorough understanding of all products and services offered.
• Develop strong relationships with clients to ensure repeat business.
• Coordinate with the inventory team to manage stock levels effectively.
• Implement sales strategies to enhance store profitability and performance.
• Provide feedback to management on customer interactions and store operations.
• Monitor competitor activities and report to the management team regularly.
• Support visual merchandising standards to enhance the store’s appeal.
• Participate in training sessions to improve sales techniques and product knowledge.
• Utilize CRM software to track customer interactions and sales activities.
• Handle customer inquiries and complaints with professionalism and patience.

Requirements

• Bachelor’s degree in business, marketing, or a related field preferred.
• Minimum of two years of retail sales experience or related field.
• Proven track record of meeting and exceeding sales targets consistently.
• Exceptional communication and interpersonal skills are essential.
• Ability to work flexible hours, including weekends and holidays.
• Proficiency in using point of sale (POS) systems and CRM software.
• Strong organizational and multitasking skills in a fast-paced environment.