Retail Sales Executive (225-713)

As a Retail Sales Executive, you will be at the forefront of our retail operations, playing a pivotal role in driving sales and enhancing customer experiences. You will have the opportunity to engage directly with customers, offering personalized shopping assistance and product insights. This position demands an individual with strong communication skills, a knack for sales, and a keen understanding of market trends. You must be proactive, customer-oriented, and committed to achieving sales objectives while maintaining high levels of customer satisfaction. Working in a dynamic environment, you will collaborate with different departments to implement in-store promotions and strategies, ultimately contributing to the overall success of the retail operation.

Responsibilities

• Provide exceptional customer service to enhance the shopping experience and ensure customer satisfaction.
• Demonstrate in-depth knowledge of products and services offered within the store.
• Meet and exceed individual sales targets and contribute to overall store sales goals.
• Assist customers by understanding their needs and recommending appropriate products or solutions.
• Ensure accurate and timely processing of transactions at the sales counter.
• Maintain up-to-date awareness of product promotions and store policies.
• Collaborate with team members to manage inventory and ensure product availability.
• Participate in store layout planning and product merchandising to optimize sales opportunities.
• Address customer queries and resolve any issues or complaints in a professional manner.
• Continually update personal knowledge of competitive product offerings in the market.
• Contribute to team meetings and development sessions to share knowledge and ideas.
• Adhere to health and safety guidelines to ensure a safe shopping environment for all.

Requirements

• Proven experience in retail sales or a similar customer-oriented role.
• Strong communication and interpersonal skills to interact with customers effectively.
• Ability to work in a fast-paced retail environment and handle multiple transactions.
• Excellent problem-solving skills with a customer-first approach to service.
• Basic mathematical skills for handling sales transactions and inventory management.
• Flexibility to work varied hours, including weekends and holidays, if required.
• A proactive and enthusiastic attitude towards achieving sales and learning goals.