Receptionist (225-1007)

The Receptionist is the first point of contact for clients, visitors, and employees entering a company's premises. This role is crucial for ensuring that all interactions with the organization are pleasant and professional. A successful receptionist needs to have exceptional interpersonal skills and provide administrative support to various departments. The role often involves handling phone calls, managing correspondence, and offering general information about the organization. As the face of the business, a receptionist must maintain a well-groomed appearance and demonstrate excellent communication skills. Above all, a receptionist is responsible for making everyone feel welcome and attending to their inquiries efficiently. The position offers an opportunity to work in diverse environments, interacting with people from all walks of life and contributing to the smooth operation of the business.

Responsibilities

• Greet visitors and direct them to the appropriate person or department.
• Answer, screen, and forward incoming phone calls professionally and courteously.
• Manage the reception area to ensure it is tidy and presentable at all times.
• Provide basic and accurate information to clients or visitors about the company.
• Receive, sort, and distribute daily mail and correspondence efficiently.
• Assist in scheduling appointments and managing the meeting room booking system.
• Maintain office security by following safety procedures and controlling access.
• Operate office equipment, such as fax machines, copiers, and phone systems.
• Log data into the organizational software accurately and maintain records.
• Coordinate with office staff to ensure the administrative duties are on point.
• Order, manage, and monitor office supplies and inventory wisely.
• Support other administrative tasks and contribute to team meetings as needed.

Requirements

• Proven work experience as a Receptionist, Front Office Representative, or similar role.
• Proficient in Microsoft Office Suite and office equipment operation.
• Professional appearance and behavior, providing a positive first impression.
• Strong written and verbal communication, paired with exceptional interpersonal skills.
• Ability to remain efficient when multitasking and handling critical issues.
• Excellent organizational skills, detail-oriented with a customer service focus.
• High school diploma or equivalent; additional certification in Office Management is a plus.