Housekeeping Coordinator (225-817)

As a Housekeeping Coordinator, you will play a pivotal role in ensuring the smooth and efficient operation of the housekeeping department. Your primary responsibility is to coordinate between housekeeping staff and other departments, ensuring that guest rooms and common areas are cleaned and maintained to the highest standards. You will be responsible for scheduling, dispatching housekeeping staff, and managing inventories of cleaning supplies. Your communication skills will be vital in this role as you liaise with front desk staff to guarantee guest satisfaction. Additionally, attention to detail and problem-solving skills are critical as you handle various tasks to maintain an impeccable hospitality environment. Your contribution is essential in creating a comfortable and memorable experience for guests, contributing to the overall success of the organization.

Responsibilities

• Schedule and coordinate daily housekeeping operations to ensure efficient workflow.
• Ensure all guest rooms and common areas meet strict cleanliness standards.
• Communicate effectively with front desk staff regarding room status and guest requests.
• Manage housekeeping staff assignments and monitor performance for quality assurance.
• Conduct regular inspections to ensure compliance with established standards.
• Maintain accurate records of housekeeping activities, including cleaning logs and supply usage.
• Order, stock, and manage inventory of cleaning supplies and equipment.
• Train new housekeeping staff following company policies and safety procedures.
• Address and resolve guest complaints related to housekeeping services efficiently.
• Collaborate with maintenance staff to report and fix any facility issues promptly.
• Develop and implement housekeeping policies for effective operational management.
• Assist in budget preparations by providing input on housekeeping expenses and supplies.

Requirements

• High school diploma or equivalent; hospitality degree is a plus.
• Previous experience in housekeeping or a supervisory role, preferably in hospitality.
• Strong organizational skills to manage schedules and coordinate staff assignments.
• Excellent communication and interpersonal skills for effective teamwork.
• Ability to multitask and manage time effectively in a fast-paced environment.
• Proficiency in using housekeeping and inventory management software systems.
• Attention to detail to ensure adherence to cleanliness and safety standards.
• Basic understanding of budgeting and cost control measures.
• Problem-solving skills to handle guest concerns and housekeeping issues promptly.
• Knowledge of cleaning chemicals and equipment, with a keen focus on safety.