EK Network ULD Officer

Job Purpose

Join our Airport Services team, where you will play a vital role in ensuring seamless airport operations and delivering world-class service to our customers. The team is responsible for a wide range of critical functions, both “above and below the wing,” to keep our busy airport running efficiently, safely, and on schedule.

As an EK Network ULD Officer, you will work on shift basis, control ULD and accessory movements across all Emirates online and offline stations in order to achieve maximum payload uplift in a timely manner.

In this role, you will;

• Act independently on shift, ensuring adequate station stocks (forecasting) of ULD and accessories are maintained, taking decisions for immediate correction of imbalances. This includes managing the transfer of adequate stocks to start-up stations. Pay special attention to the hub, including peak hour baggage requirements.
• Co-ordinate with SkyCargo for meeting daily requirements of specialized ULDs across the network, leasing units where necessary and planning utilization so as to minimize idle time and demurrage due to late return to the leasing companies.
• The role holder will manage on daily basis the service level agreement with DNATA Technical Services, ensuring ULD deliveries from assembly and repair match network requirements. Provides the Manager ULD Logistics (EK) with monthly trends on repair expenses, recommending corrective action.
• Maintain close relationships with the IATA ULD group for regular interline transfer of ULDs to cater to EK network needs, ensuring timely return of other carrier ULDs to minimize demurrage charges. Similarly, tracks EK ULDs loaned to other carriers and cargo agents, initiating tracing action in case of missing units.
• Track network cargo and baggage trends, and recommend changes to published minimum station stock levels.
• Recommend the ULD configuration on flights needing to carry urgent stocks to meet outstation requirements, influencing SkyCargo to replace low priority cargo wherever necessary.
• Makes the decision to remove non-serviceable units from operation. With Group Safety, analyzes aircraft delays due to damaged ULDs, investigating with respective stations to identify causes and recommending corrective actions. Undertakes to recover ULD repair costs from station handling agents where damage is due to poor handling.
• Ensure all Pallets/Nets provided for Freighter operations are in accordance with FAA airworthiness standards, avoiding possible penalties at freight gateways.
  
  

• 12 years of schooling or equivalent
• 5+ years working in Airport Operations
• Experience in an airline / ground services or ground handling environment, in all aspects of airport Ground Operations Handling, especially ULD handling, Cargo handling and aircraft loading. Due to a largely cargo focus in the ULD function, the ideal candidate will have a good working knowledge of the airline cargo function.
• Thorough knowledge of ULDs technical specifications and features and an in-depth knowledge of Load Processing and Handling, Cargo & Mail Handling, IATA Dangerous Goods handling and Weight & Balance procedures.
• PC literate and competent with MS Word, Excel, PowerPoint, web based applications and all other EK software packages.
• Must be familiar with aircraft safety and security procedures and must be well versed with the approved ULD configurations for all aircraft types in the Emirates fleet. Must also be familiar with airline Passenger and Baggage handling procedures.
• Must have excellent working knowledge of Nomad or similar ULD Management system.