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Job Description

As an E-Commerce Associate, you will play a crucial role in driving the success of our online retail ventures. Your primary responsibilities will involve managing various aspects of our online platform, ensuring an exceptional shopping experience for our customers. You will coordinate product listings, optimize sales strategies, and monitor inventory levels to keep the digital storefront running smoothly. Additionally, you will collaborate with marketing teams to implement promotions and improve site navigation. The ideal candidate will have a strong understanding of e-commerce operations, exceptional organizational skills, and a customer-focused mindset. You'll also analyze sales data and trends to identify areas for improvement, ultimately contributing to the company's bottom line and enhancing customer satisfaction.


Responsibilities

  • Manage and update product listings to ensure accurate and engaging information.
  • Coordinate with suppliers to maintain adequate inventory levels on the platform.
  • Work with the marketing team to plan and execute online promotions and sales.
  • Analyze website traffic and sales metrics to identify patterns and improve strategies.
  • Monitor customer feedback and respond promptly to inquiries and complaints.
  • Collaborate with the IT department to address technical issues on the website.
  • Ensure all content is compliant with company policies and e-commerce regulations.
  • Assist in the development and implementation of digital marketing campaigns.
  • Regularly review competitor websites to benchmark against market trends.
  • Facilitate cross-functional teamwork to improve the online shopping experience.
  • Prepare and present detailed reports on e-commerce performance to management.
  • Identify and propose new technologies and tools to enhance e-commerce efficiency.

Requirements

  • Bachelor’s degree in Marketing, Business, or a related field preferred.
  • At least 2 years of experience in an e-commerce environment is required.
  • Proficient with e-commerce platforms, with a strong focus on content management.
  • Excellent analytical skills, with the ability to interpret complex sales data.
  • Strong communication skills to interact effectively with team members and customers.
  • Experience with SEO and digital marketing tools is an advantage.
  • Ability to multitask in a fast-paced environment while maintaining attention to detail.
  • Familiarity with online payment systems and inventory management software.
  • Problem-solving skills to address and resolve e-commerce operational issues.


Job Details

Role Level: Mid-Level Work Type: Full-Time
Country: United Arab Emirates City: Dubai
Company Website: https://www.talentmate.com Job Function: E-commerce & Online Sales
Company Industry/
Sector:
Recruitment & Staffing

What We Offer


About the Company

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