Clinic Supervisor

The clinic Supervisor is responsible for overseeing the daily operations and management of a medical clinic or healthcare facility. The role involves coordinating administrative and clinical functions, ensuring the delivery of high-quality patient care, and maintaining compliance with relevant regulations and standards. The Clinic Manager works closely with healthcare professionals, staff members, and administrative personnel to optimize the clinic's efficiency and effectiveness.

Responsibilities:

• Clinic Operations Management: Oversee all aspects of the clinic's daily operations, including patient scheduling, registration, billing, and front desk activities. Ensure smooth and efficient workflows to enhance patient satisfaction and staff productivity.
• Staff Supervision: Recruit, train, and manage clinical and administrative staff. Provide leadership, guidance, and support to the team, promoting a positive work environment and fostering professional growth.
• Patient Care Quality: Monitor and maintain the quality of patient care services. Implement best practices and protocols to ensure the highest level of patient safety and satisfaction.
• Compliance and Regulation: Ensure compliance with local health regulations, licensing requirements, and other relevant healthcare standards. Regularly review policies and procedures to align with the changing regulatory landscape.
• Budget and Financial Management: Develop and manage the clinic's budget, including revenue generation and expense control. Monitor financial performance, identify cost-saving opportunities, and optimize resource allocation.
• Inventory and Supplies Management: Oversee the procurement and inventory of medical supplies, equipment, and medications. Ensure adequate stock levels and appropriate usage to support clinical operations.
• Electronic Medical Records (EMR): Manage the implementation and maintenance of EHR systems, promoting the efficient and secure storage of patient information.
• Patient Satisfaction: Address patient feedback, complaints, and concerns promptly and effectively. Implement strategies to enhance patient satisfaction and loyalty.
• Facility Maintenance: Coordinate maintenance and repairs of the clinic's physical infrastructure and medical equipment to ensure a safe and functional environment for patients and staff.
• Collaboration with Medical Professionals: Collaborate with physicians, nurses, and other healthcare providers to optimize the delivery of patient care and ensure effective communication between clinical and administrative teams.

• Bachelor's degree in Healthcare Administration, Business Management, or a related field.
• Previous experience in healthcare administration, with a focus on clinic management preferred.
• Familiarity with UAE healthcare regulations and standards.
• Strong leadership and interpersonal skills to manage a diverse team.
• Excellent organizational and problem-solving abilities.
• Proficiency in healthcare software and electronic health records systems.
• Understanding of medical terminology and clinical processes.
• Ability to multitask, prioritize responsibilities, and work under pressure.
• Effective communication skills in English, and knowledge of Arabic may be advantageous.
• Commitment to patient-centred care and quality improvement.