Bitrix Developer

Job Description

Role: Bitrix Developer

Reporting to:Head of Digital Transformation

Location: Dubai

Engel & Völkers is one of the worlds leading service companies specialized in the brokerage of premium residential property, commercial real estate, yachts and aircrafts. Based in over 1,000 locations in total, Engel & Völkers offers both private and institutional clients a professionally tailored range of services. Consultancy, sales and leasing form the core competences of the staff of more than 13,500 people. The company is currently operating in 35 countries on five continents.

Role Overview

We are seeking a skilled and motivated CRM Developer with expertise in Bitrix CRM to join our team in Dubai. You will play a crucial role in maintaining, enhancing, and troubleshooting our recently implemented CRM system. This is an exciting opportunity to contribute directly to the efficiency and success of our real estate brokerage operations.

Key Responsibilities

System Maintenance:

• Provide ongoing technical support and troubleshooting for our Bitrix-based and other CRM systems.
• Identify and resolve bugs, errors, and performance issues.
• Ensure data integrity and security within the CRM.
• Perform regular system backups and updates.
  
  

• Collaborate with stakeholders to gather requirements and identify areas for improvement within the CRM.
• Design, develop, and implement new features and functionalities to optimize user experience and business processes.
• Integrate the CRM with other relevant software and platforms, including real estate portals.
• Automate tasks and workflows to increase efficiency.
  
  

• Develop custom reports and dashboards to provide insights into key performance indicators (KPIs).
• Analyze CRM data to identify trends and opportunities for business growth.
• Create and maintain documentation for the CRM system, including user guides and technical specifications.
  
  

• Provide training and support to users on how to effectively utilize the CRM system.
• Create and maintain knowledge base articles and FAQs to address common user queries.
  
  

• Proven experience as a CRM Developer with a strong focus on Bitrix.
• Solid understanding of relational databases and data management principles.
• Proficiency in Deluge scripting language (Zoho Creators scripting language).
• Experience with API integrations and web services.
• Ability to translate business requirements into technical solutions.
• Strong problem-solving and analytical skills.
• Excellent communication and interpersonal skills.
  
  

• Experience in the real estate industry.
• Familiarity with other CRM platforms (e.g., Salesforce, Microsoft Dynamics).
• Knowledge of agile development methodologies.