Ecommerce Specialist (225-922)

We are seeking a dynamic and experienced Ecommerce Specialist to join our team. The ideal candidate will have a strong background in ecommerce platforms, digital marketing, and customer relationship management. As an Ecommerce Specialist, you will be responsible for developing and executing strategies to increase online sales, improve website traffic, and enhance the overall customer experience. You will play a critical role in collaborating with cross-functional teams, including marketing, IT, and supply chain, to ensure seamless operations and robust online presence. This role demands an innovative thinker with a passion for ecommerce and a keen understanding of the ever-evolving digital landscape.

Responsibilities

• Develop and implement effective ecommerce strategies to drive sales growth.
• Analyze website performance metrics to optimize user experience and engagement.
• Collaborate with marketing teams to create and execute online promotional campaigns.
• Manage product catalog and ensure accurate representation on ecommerce platforms.
• Conduct competitive analysis to identify trends and opportunities for improvement.
• Coordinate with IT for website updates, ensuring mobile and desktop accessibility.
• Monitor inventory levels and coordinate with supply chain for restocking.
• Utilize Google Analytics and other tools to track ecommerce performance.
• Handle customer inquiries, feedback, and resolve any issues promptly.
• Implement SEO best practices to increase organic traffic and visibility.
• Oversee the integration of third-party solutions for payment and fulfilment.
• Prepare regular reports on sales performance, user engagement, and ROI.

Requirements

• Bachelor’s degree in Marketing, Business, or a related field preferred.
• Minimum 3 years of experience in ecommerce or digital marketing roles.
• Proficiency with ecommerce platforms such as Shopify, Magento, or WooCommerce.
• Strong analytical skills with experience in Google Analytics and other tools.
• Excellent communication skills for effective collaboration with cross-functional teams.
• Experience in SEO, PPC, and other digital marketing strategies is necessary.
• Strong problem-solving skills and ability to adapt to changing market trends.