Application Analyst (225-612)

An Application Analyst plays a crucial role in modern organizations by ensuring the smooth functioning of various software applications utilized within a company. This position involves evaluating, implementing, and maintaining software applications to support organizational operations and meet business needs. An Application Analyst collaborates with different departments to understand their software requirements and translates these needs into functional system designs. The role requires an individual who is detail-oriented, possesses strong problem-solving skills, and has the ability to communicate complex technical concepts to non-technical stakeholders. Application Analysts must stay up-to-date with the latest technology trends and continuously seek to enhance system efficiency and user satisfaction.

Responsibilities

• Analyze and evaluate the business needs and translate them into technical requirements.
• Develop detailed system design specifications for new applications and updates.
• Assist in testing applications to ensure they meet business and performance standards.
• Provide technical support and troubleshooting for application-related issues and bugs.
• Collaborate with developers, vendors, and other IT personnel on software projects.
• Conduct training sessions and create documentation to support end-users effectively.
• Monitor application performance and implement necessary upgrades and patches.
• Develop and maintain application security protocols to protect sensitive data.
• Participate in meetings to provide insights on software capabilities and limitations.
• Maintain an inventory of all organizational applications and their functionalities.
• Facilitate smooth communication between technical teams and business stakeholders.
• Stay informed of new technology trends and recommend innovative solutions.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Proven experience as an Application Analyst or similar role in an IT environment.
• Strong understanding of software development lifecycle and application methodologies.
• Knowledge in SQL, databases, and related technologies for troubleshooting purposes.
• Excellent problem-solving skills and the ability to manage multiple tasks simultaneously.
• Strong communication skills to effectively relay technical concepts to non-technical users.
• Experience in conducting user training sessions and preparing technical documentation.