Administrative Assistant

As an administrative assistant at Legacy Real Estate Brokers, you will play a vital role in our customer engagement. Your responsibilities will include, but are not limited to:

- Drafting Receipts/Invoices/Quotation

- Managing Reception

- Creating Forms : A,B,I & F

- Agent Coordination (getting properties directly from owner or agents)

- Following up with potential clients to schedule property viewings, meetings, and consultations with our experienced real estate agents.

- Keeping accurate records of client interactions, inquiries, and feedback in our CRM system.

- Collaborating with the sales and marketing teams to support lead generation and conversion efforts.

- Providing exceptional customer service by addressing client inquiries, resolving concerns, and ensuring a positive experience throughout their property journey.

- Keeping up to date with the latest real estate market trends and property offerings to effectively communicate value propositions to clients.

- Managing leads: Receive and assign to agents.

- Conducting outbound calls to existing clients leads, providing information about available properties, promotions, and real estate services.

- Building and maintaining strong relationships with clients to understand their preferences, needs, and property requirements.

Qualifications:

Previous experience in customer service, telemarketing, or tele calling roles, preferably within the real estate industry in Dubai.

Exceptional communication and interpersonal skills, with the ability to establish rapport and build relationships over the phone.

Fluency in English is a must; proficiency in additional languages is a plus.

Strong organizational skills and attention to detail to manage client interactions and maintain accurate records.

Results-oriented mindset with the ability to meet and exceed targets.

Familiarity with CRM software and basic computer skills.

A passion for real estate and a genuine desire to assist clients in finding their dream properties.

Competitive salary

A supportive and collaborative work environment. Opportunity to be part of a dynamic team and contribute to the growth of a leading real estate agency.