Account Executive (225-616)

The role of an Account Executive is pivotal in building and maintaining relationships between a company and its clients. As an Account Executive, you are the primary point of contact, responsible for ensuring client satisfaction and fostering long-term relationships. You are tasked with understanding client needs, developing strategies to meet these needs, and ensuring a positive experience with your company’s services or products. The ideal candidate should possess strong communication, negotiation, and customer service skills alongside a proactive approach to seeking new business opportunities. An Account Executive works across various departments, collaborating closely to deliver tailor-made solutions for clients. The role is dynamic and requires adaptive thinking, resilience, and an eagerness to understand market trends and client operations.

Responsibilities

• Develop and maintain strong relationships with key client accounts over time.
• Identify client needs and propose appropriate services or products to meet these needs.
• Create and deliver presentations to communicate the value of your company's offerings.
• Negotiate contract terms and conditions to ensure mutual satisfaction and benefit.
• Collaborate with internal teams to develop solutions that meet client objectives.
• Monitor market trends to identify potential new business opportunities proactively.
• Provide timely and adequate response to client inquiries and complaints.
• Prepare regular reports on client interactions, sales activities, and pipeline updates.
• Achieve or exceed sales targets and contribute to the growth of the company’s revenue.
• Ensure clients receive regular updates on company products, services, and developments.
• Participate in industry networking events to build professional contacts and partnerships.
• Work collaboratively with marketing teams to align strategies and maximize client engagement.

Requirements

• Bachelor’s degree in Business, Marketing, or a related discipline is preferred.
• Minimum of 3 years experience in a sales or account management role.
• Proven track record of successful client relationship management and sales achievements.
• Exceptional communication skills, both verbal and written for effective client interaction.
• Strong analytical and problem-solving abilities to customize client solutions.
• Proficiency in CRM software and Microsoft Office Suite for reporting tasks.
• Strong negotiation skills with an ability to handle objections and close sales effectively.
• Self-motivated, proactive, and able to work independently and manage time efficiently.
• Familiarity with market trends and industry standards to anticipate client needs effectively.