Solutions Delivery Manager - Amadeus

Synopsis

Were looking for a seasoned Solutions Delivery Manager with deep experience in the Amadeus Altéa Suite to lead delivery across high-impact airline tech projects. Youll act as the key interface between Etihad’s business units and Amadeus—driving solution delivery, managing vendor relationships, and ensuring project success across multiple workstreams.

This is a fixed-term role through end of 2025, offering the chance to contribute to strategic transformation initiatives. While its a contract position, there is strong potential for extension or permanency based on performance and evolving business needs.

Accountabilities

• Serve as the primary interface between Etihads business unites and Amadeus to oversee both the commercial and technical aspects projects, solutions delivery, and releases.
• Manage the P&L for projects related to add-ons and enhancements to the Amadeus systems and services across various business units.
• Build and lead high-performing, self-organising cross-functional teams to deliver all components of assigned work within defined time, cost, and quality parameters.
• Foster a team culture rooted in collaboration, innovation, Agile delivery, cross-skilling, stakeholder engagement, continuous improvement, and shared success.
• Facilitate key Agile ceremonies and collaborative activities, including discovery workshops, estimations, feature elaboration, release and iteration planning, daily stand-ups, Scrum-of-Scrums, retrospectives, and showcases.
• Own and ensure the realisation of benefits for all projects under your leadership.
  
  

Education & Experience

• Bachelor’s degree in Computer Science, Business Administration, Engineering, Software Engineering, or a related field is required.
• 7+ years of hands-on experience with the Amadeus Altéa Suite, including managing programs involving functional changes across multiple Altéa modules, is essential.
• Certification in Agile Project Management or an equivalent qualification is mandatory.
• Proven expertise in managing multiple large-scale technology projects using both Agile and Waterfall methodologies, with the ability to tailor and blend approaches to suit project and business needs.
• Strong understanding of how airlines leverage the Amadeus Altéa Suite to drive commercial outcomes.
• Proficient in Microsoft Project and other project management tools.
• Demonstrated ability to assess and resolve complex project risks and issues with accuracy and objectivity.
• Experience in technology vendor account management is a plus.
  
  

About Etihad Airways

Etihad Airways, the national airline of the UAE, was formed in 2003 and quickly went on to become one of the world’s leading airlines. From its home in Abu Dhabi, Etihad flies to passenger and cargo destinations in the Middle East, Africa, Europe, Asia, Australia and North America. Together with Etihad’s codeshare partners, Etihad’s network offers access to hundreds of international destinations. In recent years, Etihad has received numerous awards for its superior service and products, cargo offering, loyalty programme and more. All this ties into Etihad’s ambitious Journey 2030 strategy. The airline plans to double its fleet size and triple the number of customers over the next six years as it sets out to be the airline everyone wants to fly!

To learn more, visit etihad.com

Recruitment Fraud Alert

Beware of fraudulent job offers from individuals or organizations claiming to represent the Etihad group. We will never ask for personal information, bank details, or payment during the recruitment process. Interviews are conducted face-to-face or via video/telephone before any formal offer. If you are asked for money, please treat it as fraudulent.