Receptionist (225-712)

The role of a Receptionist is essential in maintaining the smooth operation of any organization. As the first point of contact for clients, visitors, and staff, the Receptionist ensures a welcoming experience while efficiently directing inquiries and managing communication. The role requires exemplary organizational skills, professional demeanor, and the ability to multitask under pressure. A Receptionist handles incoming calls, schedules appointments, manages correspondence, and performs various administrative tasks. This position demands a courteous and proactive individual who can represent the company positively and contribute to a professional office atmosphere. If you enjoy interacting with people, possess strong communication skills, and thrive in a fast-paced environment, this might be the perfect role for you.

Responsibilities

• Greet and welcome guests as soon as they arrive at the office.
• Direct visitors to the appropriate person and office location efficiently.
• Answer, screen, and forward incoming phone calls professionally.
• Ensure the reception area remains tidy and presentable at all times.
• Receive daily mail/deliveries, sort them, and distribute accordingly.
• Maintain office security by following safety procedures and controlling access.
• Update calendars and schedule meetings as necessary for management.
• Assist colleagues with administrative tasks and clerical duties as required.
• Maintain and update company contact lists regularly for accuracy.
• Provide basic and accurate information in-person and via phone/email.
• Order office supplies and keep an inventory of stock available for the team.
• Assist in the preparation of presentations and reports for meetings.

Requirements

• Proven work experience as a Receptionist, Front Office Representative, or similar role.
• Hands-on experience with office equipment, including printers and fax machines.
• Proficiency in MS Office Suite and data entry software applications.
• Professional attitude and appearance suitable for a corporate environment.
• Solid written and verbal communication skills in English are essential.
• Exceptional customer service skills, with the ability to handle complaints diplomatically.
• Excellent organizational abilities and attention to detail in task completion.