CID Officer Emiratis Only - Conrad Abu Dhabi Etihad Towers
Hilton
United Arab Emirates
18th July 2025
2507-1884-447
Job Description
As a CID Officer, you will be responsible for ensuring all guest registrations are accurately and promptly entered into the UAE CID (Criminal Investigation Department) system in compliance with local government regulations. You will act as a key liaison between the hotel and local authorities, maintaining high standards of confidentiality, accuracy, and data integrity.
Key Responsibilities:
- Accurately upload guest information and passport details into the CID system for all arrivals, departures, and day-use guests.
- Monitor and ensure all data submitted meets the standards required by UAE law enforcement authorities.
- Liaise with Front Office and other relevant departments to ensure timely collection and submission of guest identification details.
- Address and resolve any discrepancies or issues related to CID uploads in a timely manner.
- Maintain a secure and confidential environment in handling sensitive guest information.
- Provide daily reports and updates to relevant departments on guest registration compliance.
- Stay informed on any changes or updates to CID procedures and ensure the hotel remains fully compliant.
- Assist with investigations or audits conducted by the CID or other government bodies when required.
- Previous experience in a similar role within the hospitality industry is preferred.
- Strong understanding of UAE CID procedures and legal guest registration requirements.
- High attention to detail and accuracy in data entry.
- Strong organizational and time management skills.
- Ability to work independently and maintain confidentiality.
- Fluency in English and Arabic
- Familiarity with OnQ, Opera PMS or other Property Management Systems is an advantage.
- Competitive salary and benefits
- Opportunities for growth and development within a prestigious hospitality brand
- A supportive and inclusive work environment
- Team Member discounts and perks
Work Locations
Conrad Abu Dhabi Etihad Towers
Schedule
Full-time
Brand
Conrad Hotels & Resorts
Potential Benefits
Housing, Transport, Additional benefits as per company policy
Job
Guest Services, Operations, and Front Office
Job Details
| Role Level: | Entry-Level | Work Type: | Full-Time |
|---|---|---|---|
| Country: | United Arab Emirates | City: | Abu Dhabi |
| Company Website: | http://stories.hilton.com | Job Function: | Security & Risk Management |
| Company Industry/ Sector: |
Hospitality | ||
What We Offer
About the Company
Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 24 world-class brands comprising more than 8,400 properties and over 1.25 million rooms, in 140 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 3 billion guests in its more than 100-year history, was named the No. 1 World’s Best Workplace by Great Place to Work and Fortune and has been recognized as a global leader on the Dow Jones Sustainability Indices. Hilton has introduced industry-leading technology enhancements to improve the guest experience, including Digital Key Share, automated complimentary room upgrades and the ability to book confirmed connecting rooms. Through the award-winning guest loyalty program Hilton Honors, the more than 210 million Hilton Honors members who book directly with Hilton can earn Points for hotel stays and experiences money can't buy. With the free Hilton Honors app, guests can book their stay, select their room, check in, unlock their door with a Digital Key and check out, all from their smartphone. Visit stories.hilton.com for more information, and connect with Hilton on Facebook, X, LinkedIn, Instagram and YouTube.
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