Training Associate - Level III - Service

Description

The Senior Technical Trainer supports the planning, design, and delivery of training and development programs related to Cummins engine systems and diagnostic tools. This role combines deep technical expertise in engine technologies with instructional design and facilitation skills to enhance workforce capabilities. The ideal candidate will have extensive experience in engine diagnostics, fuel systems, and electronic control systems, and will work closely with internal teams, vendors, and educational institutions to deliver impactful learning experiences.

Key Responsibilities

• Design and develop instructional content aligned with Cummins standards, including participant guides, instructor materials, presentations, assessments, and job aids.
• Conduct training needs analysis and audience assessments to tailor learning solutions.
• Deliver instructor-led and virtual training sessions on engine diagnostics, fuel systems, and electronic controls.
• Evaluate and recommend external training programs and vendors as needed.
• Coordinate logistics for training events, including scheduling, communication, materials, and facilities.
• Maintain training records and track individual and group progress using standard tools and systems.
• Analyze training effectiveness using evaluation data and recommend improvements.
• Act as a mentor and resource for less experienced trainers and technical staff.
• Respond to training-related inquiries and support requests in a timely and professional manner.
  
  

• High school diploma or equivalent required.
• Relevant technical certifications or advanced training in engine systems preferred.
• This position may require licensing for compliance with export controls or sanctions regulations.
  
  

• Action Oriented: Tackles challenges with urgency and enthusiasm.
• Balances Stakeholders: Manages the needs of multiple stakeholders effectively.
• Communicates Effectively: Adapts communication style to different audiences.
• Demonstrates Self-Awareness: Uses feedback for continuous improvement.
• Global Perspective: Applies a broad, inclusive view to problem-solving.
• Interpersonal Savvy: Builds rapport with diverse groups.
• Optimizes Work Processes: Continuously improves training and operational efficiency.
• Resourcefulness: Uses available resources effectively to meet goals.
• Human Resources Data Management: Ensures accuracy and compliance in training records.
• Instructional Design & Effectiveness: Designs and evaluates training content to meet learning objectives.
• Training Delivery: Engages learners and adapts to their needs for effective knowledge transfer.
• Data Analytics: Uses data to evaluate training impact and inform decisions.
• Values Differences: Embraces diverse perspectives and fosters inclusion.
  
  

• Required:
• 6–10 years of experience in engine diagnostics, technical training, or a related field.
• Proficiency with Cummins software tools such as INSITE , INPOWER , and C View .
• Strong understanding of mechanical systems , FAE , and Quantum engine troubleshooting.
• In-depth knowledge of fuel systems including PT Fuel , HPI , HPCR , and MCRS .
• Familiarity with Aftertreatment Systems (ATS) and their functions.
• Ability to interpret engine wiring diagrams and CAN communication protocols .
• Working knowledge of QSOL and preferably alternator systems and controls .
• Preferred:
• Experience in instructional design and training delivery.
• Familiarity with Cummins methodologies and learning technologies.