Service Engineer (225-827)

As a Service Engineer, you will be at the forefront of ensuring that our equipment and machinery operate efficiently, reliably, and safely. You will play a crucial role in troubleshooting, maintaining, and repairing a wide variety of systems, often in complex industrial environments. Your expertise will not only keep our machinery running smoothly but will also enhance the productivity and profitability of our operations. A Service Engineer must be well-versed in technical knowledge and possess excellent problem-solving skills, supported by a steadfast commitment to adhering to company standards and safety protocols. If you are passionate about engineering, thrive under pressure, and enjoy hands-on work, this is an opportunity for you to excel and grow in a dynamic field.

Responsibilities

• Conduct regular maintenance and service checks on industrial equipment and machinery.
• Diagnose and troubleshoot mechanical, electrical, and software-related problems.
• Collaborate with engineering teams to improve system efficiency and performance.
• Ensure compliance with safety regulations and company policies when performing tasks.
• Provide on-site technical support and guidance to clients and staff members.
• Document service visits and prepare detailed reports of findings and actions.
• Conduct training sessions for clients on equipment usage and maintenance procedures.
• Keep abreast of technological advancements to enhance service delivery and solutions.
• Manage inventory of necessary tools and parts needed for equipment maintenance.
• Coordinate with suppliers and vendors for the procurement of spare parts.
• Develop and maintain positive relationships with clients for long-term engagements.
• Assist in the design and implementation of new projects and upgrades.

Requirements

• Bachelor's degree in Mechanical, Electrical, or a related Engineering field.
• Minimum of 3 years experience in a service engineering role or similar position.
• Proficient in diagnosing and repairing technical and mechanical problems effectively.
• Ability to interpret technical drawings, manuals, and schematics accurately.
• Strong communication skills to liaise with clients and team members effectively.
• Willingness to travel frequently to various sites for service provision.
• Valid driver's license and ability to operate company vehicles responsibly.