Sales and Customer Engagement (225-816)

We are actively seeking a dynamic and results-oriented Sales and Customer Engagement Specialist to join our growing team. The ideal candidate will play a key role in driving sales initiatives and fostering long-lasting relationships with our valued customers. This position requires excellent communication skills, a passion for sales, and the ability to engage with customers effectively. By leveraging your understanding of our products and services, you will provide exceptional customer engagement and ensure satisfaction. If you are a self-motivated individual who thrives in a fast-paced environment and loves the thrill of sales, we would like to meet you. Join us in a rewarding role that impacts customer success and drives company growth.

Responsibilities

• Develop and execute strategic sales plans to exceed company targets.
• Identify, develop, and strengthen relationships with prospective and existing customers.
• Maintain detailed records of all sales activities and customer communications.
• Analyze market trends to identify new business opportunities and competitive landscapes.
• Deliver engaging presentations to potential clients to highlight product benefits.
• Collaborate with the marketing team to create outreach initiatives and sales promotions.
• Respond promptly to customer inquiries and resolve issues to ensure satisfaction.
• Conduct regular follow-ups to ensure customer satisfaction and retention.
• Monitor customer preferences to determine focus areas for future sales efforts.
• Provide insights and feedback to product development teams based on customer interactions.
• Train and mentor junior sales team members to improve their performance.
• Participate in industry events and networking opportunities to expand client base.

Requirements

• Bachelor’s degree in Business Administration, Marketing, or related field preferred.
• Minimum of two years experience in a sales or customer engagement role.
• Proven track record of meeting or exceeding sales targets consistently.
• Excellent communication and interpersonal skills for effective client interactions.
• Strong analytical skills to understand complex sales data and customer feedback.
• Proficiency in using CRM software and other sales-related applications.
• Ability to work both independently and collaboratively within a team environment.