Front Desk Receptionist (225-708)

The Front Desk Receptionist plays a pivotal role in creating a welcoming and professional environment for clients and visitors. The ideal candidate will manage the first impression for anyone coming to the office, ensuring that every interaction is positive and professional. This role requires a friendly and approachable demeanor as well as exceptional organizational skills. The Front Desk Receptionist also supports various office tasks, contributing to the smooth running of the company operations. They should be capable of handling high-pressure situations calmly and efficiently. This position demands excellent communication abilities, both written and verbal, as well as strong computer skills to manage scheduling and records. As the face of the company, the Front Desk Receptionist must maintain the highest standards of customer service and professionalism.

Responsibilities

• Greet all visitors and guests promptly and courteously upon their arrival.
• Answer phone calls, direct them to the proper person or department, and take messages.
• Manage and coordinate incoming and outgoing mail and shipments effectively.
• Maintain security by following procedures, monitoring logbooks, and issuing visitor badges.
• Keep the reception area tidy and presentable, with all necessary materials such as pens and forms.
• Schedule and coordinate meetings, appointments, and conference calls for office staff.
• Assist in the preparation of presentation materials and documentation as needed.
• Support office management tasks by replenishing supplies as necessary.
• Provide basic and accurate information to the clients and visitors in person and via phone/email.
• Perform other clerical receptionist duties such as filing, photocopying, and faxing.
• Update appointment calendars and schedule meetings, ensuring no conflicts arise.
• Assist with event planning and coordination for company functions and meetings.

Requirements

• Proven work experience as a Receptionist, Front Office Representative, or similar role.
• Proficient in Microsoft Office Suite, including Word, Excel, and Outlook.
• Professional attitude and appearance with excellent interpersonal skills.
• Solid written and verbal communication skills for a professional environment.
• Ability to be resourceful and proactive when issues arise unexpectedly.
• Excellent organizational skills with the capacity to prioritize work efficiently.
• High school diploma; additional certification in Office Management is a plus.