Application Support Senior Consultant Specialist

Job Description

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Senior Consultant Specialist

In this role, you will:

• Support Card management team to achieve set goals & strategy
• Being the production support and technical lead
• Being the technical & functional lead/SME for Card domain areas
• Support and protect production Card applications to ensure service stability & continuity
• Being a mentor to junior staff
• Work with Global product managers maintain the supply/demand planning to ensure the execution feasibility
• Work as part of Card engineering team with responsibility for CTB (Change the bank) project delivery or ongoing RTB support areas.
• Collaborate with Global credit card domain SME to understand & feedback for the established development best practice & design/development principles
• Work with Credit cards solution architects/SME to review end-to-end technical design to ensure the design quality
• Lead engineers/developers to work on project delivery including the development & deployment with good quality & on schedule
• Review/Ensure the technical design/code structure is technically coherent and future proof and compliance with technology standards and regulatory obligations
• Identify any issues that may arise to delivery risk, formulate preventive actions or corrective measures and timely escalate major project risks & issues to senior management
• Provide professional consultancy/support immediately for application teams’ queries/requests including the resource estimation
• Provide support to help on the whole card team productivity improvement including the DevOps/Agile strengthen and automation improvement within pipelines
  
  

Requirements

To be successful in this role, you should meet the following requirements:

• Ability to understand the front to end processes including different product/business owners with related operations process quickly.
• Preferred to have background with card domain knowledge/IT banking domain knowledge, leading project experience more than 6 years back-office system technical design
• Hands-on SQL skills in writing simple-medium SQL queries
• Hands-on knowledge on application HPS (Hightech Payment Systems) would be an added advantage
• Java knowledge would be an added advantage
• Ability to have exceptional problem-solving skillset to quicky diagnose and resolve complex technical issue.
• Ability to identify the fast connect with systems components/domains with business terms
• Ability to engage and influence senior business and functional stakeholders
• Strong analytical skills required to perform in depth review of risk impact of change in existing business
• Ability to establish strong relationships with internal and external stakeholders
• Ability to challenge constructively and effect change
• Excellent verbal and written communication skills
• High attention to detail and a commitment to maintaining data and system.
  
  

You’ll achieve more when you join HSBC.

www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by – HSBC Software Development India

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