Business Support Officer (225-911)

The Business Support Officer plays a crucial role in ensuring the smooth operation of an organization's administrative and support functions. They are responsible for coordinating and implementing office processes, providing administrative support, and ensuring that resources are used effectively and efficiently to achieve the organization's objectives. This role requires excellent organizational and communication skills, as well as the ability to work collaboratively with various departments. Business Support Officers often act as the link between senior management and other employees, managing key tasks that contribute to the continuous improvement of business operations. They are also entrusted with handling sensitive information and offering solutions that enhance business functions under their purview.

Responsibilities

• Coordinate and implement business support services to meet operational needs.
• Manage schedules, appointments, and logistics for management staff and offices.
• Assist in the preparation and distribution of reports and formal correspondence.
• Facilitate communication between departments to ensure smooth workflow and collaboration.
• Monitor and manage office resources and supplies to ensure availability and efficiency.
• Support financial operations by processing invoices and managing expense reports.
• Organize and maintain files, records, and databases for accurate information retrieval.
• Conduct basic research and compile data to support business decision-making processes.
• Handle client inquiries with professionalism and escalate complex issues as appropriate.
• Ensure compliance with company policies and procedures in daily operations.
• Assist in the planning and execution of company events and meetings.
• Develop and implement administrative systems, policies, and procedures.

Requirements

• Bachelor's degree in Business Administration, Management, or related field preferred.
• Minimum of 2 years of experience in a business or administrative support role.
• Excellent organizational skills with strong attention to detail and accuracy.
• Proficient in Microsoft Office Suite and other relevant software applications.
• Strong communication skills, both written and verbal, for effective interaction.
• Proven ability to handle confidential information with integrity and discretion.
• Problem-solving skills with the capability to prioritize workload efficiently.