Technical Specialist

Job Description

We are seeking highly skilled professionals with extensive experience in product development and troubleshooting. As a Technical Specialist, this role will play a key role in Layer 2 Switching, Layer 3 Routing, and Multicast technologies. The role involves leading projects, resolving complex technical challenges, and mentoring junior team members to ensure the delivery of high-quality solutions.

How You Will Contribute And What You Will Learn

• Apply expertise in IP-based networks and Layer 2/Layer 2+ protocols to develop & validate software for the Lightspan family, ensuring it meets required standards.
• Collaborate closely with R&D, product management, and customer support to ensure a seamless development process and timely delivery of features.
• Design both manual and automated tests to improve test coverage and accelerate bug resolution, driving quality improvements.
• Deepen expertise in L2 & L2+ protocols such as Ethernet, VLAN, QoS, IGMP, and stay updated with emerging network technologies.
• Mentor and guide junior team members, gaining leadership experience and overseeing projects with limited risks.
• Enhance troubleshooting skills by diagnosing and resolving complex hardware and software issues across customer environments.
• Continue to innovate and enhance the product’s software architecture and development processes, learning new tools and methods to improve efficiency.
• Leverage customer feedback to continually refine and enhance product features, ensuring robustness in live deployments.
  
  

Key Skills And Experience

Skills Required:

• Graduate or Postgraduate in Engineering stream with 8+ years of experience in L2 & L2+ protocol development / validation testing including Ethernet, VLAN, QoS, and ARP.
• Advanced programming skills in Python / Java, and the design and development of automated testcases
• Any combination of L2 & L2+ protocols => Layer 2 Forwarding, Switching, VLAN, xSTP, LLDP, IGMP, ARP, 802.1x, QoS, DHCP, PPPoE, ERPS, CFM, EFM-OAM, ANCP, Radius and LACP.
• Experience in product analysis, architecture and design.
• Understanding of network configuration protocols like NetConf and YANG.
• Troubleshooting and analytical skills to address complex issues in both software and, minimizing product downtime.
• Commitment to maintaining high-quality standards across all stages of the product lifecycle, which is central to my approach to software development.
  
  

It would be nice if you also had:

• Work experience in customer engagement.
• Experience with products like xDSL, GPON, and IPDSLAM, aligning well with the product line will be added advantage.
  
  

About Us

Come create the technology that helps the world act together

Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.

We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work

What we offer

Nokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.

Nokia is committed to inclusion and is an equal opportunity employer

Nokia has received the following recognitions for its commitment to inclusion & equality:

• One of the World’s Most Ethical Companies by Ethisphere
• Gender-Equality Index by Bloomberg
• Workplace Pride Global Benchmark
  
  

At Nokia, we act inclusively and respect the uniqueness of people. Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.

We are committed to a culture of inclusion built upon our core value of respect.

Join us and be part of a company where you will feel included and empowered to succeed.

About The Team

The pandemic has highlighted how important telecoms networks are to society. Nokia’s Network Infrastructure group is at the heart of a revolution to bring more and faster network capacity to people worldwide through our ambition, innovation, and technical expertise.

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