Security Guard (Mall)

As a Security Guard at our bustling mall, you'll be at the forefront of maintaining a safe and secure environment for our tenants, employees, and patrons. You will play a crucial role in safeguarding the premises and ensuring that all security protocols are meticulously followed. Your presence will be a deterrent to potential criminal activity, and your ability to respond swiftly to emergencies will be of utmost importance. This unique opportunity will allow you to utilize your vigilance, attention to detail, and customer service skills to enhance the shopping experience for everyone in the mall. Join a team that is dedicated to providing a seamless and secure environment for all visitors.

Responsibilities

• Monitor mall premises through surveillance systems and regular patrols.
• Respond promptly and effectively to security incidents and alarms.
• Ensure compliance with mall security policies and procedures at all times.
• Communicate efficiently with law enforcement during emergency situations.
• Provide clear and professional assistance to customers and personnel.
• Conduct thorough security checks and inspections of entrances and exits.
• Report any unusual or suspicious activities to the security management promptly.
• Assist in the management of crowd control during peak hours and events.
• Document and report any incidents or disturbances accurately and timely.
• Participate in ongoing training to enhance skills in security and customer relations.
• Maintain a visible, proactive presence to deter criminal activities effectively.
• Collaborate with the mall management team on security enhancements and updates.

Requirements

• High school diploma or equivalent is required for this position.
• Previous experience in a security role, preferably in a retail environment.
• Strong observation and problem-solving skills are essential for this role.
• Excellent communication and interpersonal skills are highly valued.
• Ability to handle stressful situations calmly and efficiently is necessary.
• Flexibility to work in shifts, including weekends and public holidays.
• Proficiency with security equipment and surveillance systems is preferred.