Unit Manager - Microfinance Senior Unit Manager - Microfinance

Location Name: Bangalore Residency Road CSB

Job Purpose

Lead the Data and BI Unit for Microfinance business . Contribute to the business formation and expansion analysis by making relevant propensity models for analysis and implementation. Drive usage of models at the field for effective democratization

Duties And Responsibilities

•  Business Planning Support for Microfinance Business
  
  
  

 Lead team in providing internal business team with relevant information/analysis on portfolio and segmentation to enable development of AOP for Microfinance business

 Address questions users may have with data/analysis, provide various cuts/segments for deep analysis.

•  Segmentation
  
  
  

 Guide team to understand Microfinance business context and on-ground requirements/challenges faced by business teams

 Lead the team to create outcome-based segments within the Microfinance team and personally re-assess the homogeneity metrics/dimensions to draw any inferences/implement changes, as required

 Build internal capability with business teams to enable appropriate usage in the field/production environment

 Scan external environment/industry to keep abreast with emerging technologies and methods

 Guide the team during exploratory data analysis and data preparation and visualization

 Guide team during development stage and conduct validation of models to determine any course-corrections

 Create use-cases for various business teams, guide team to prepare relevant data and present the use-cases to business teams for feedback and guide effective usage of segmentation data.

•  Analytics and Portfolio Management
  
  
  

 Collaborate with Microfinance / Risk team(s) around campaigns/ offers to be driven to ensure acquisition and retention of desired customers across business segments and increase usage

 Contribute to campaign design done by Microfinance & BI team by providing data around customer segments to be targeted

 Track and manage key portfolio metrics on business, risk and geo side with the relevant teams and take effective actions

 Guide team to track movement on various metrics of the portfolio (e.g. number of customers transacting, where are transactions happening) and develop dashboards to be shared with business teams

 Design experimentation methodology and its levers along within the team to test, learn, adapt through various testing mechanisms on the portfolio

Major Challenges

•  Setting right expectations with Business teams pertaining to larger aim of portfolio management
•  Newness of team requires investment in technical and personal development of talent
  
  
  

Required Qualifications And Experience

•  Qualifications
  
  
  

Graduate / Post Graduate (MBA)

•  Work Experience
  
  
  

 Minimum 8-10 Years Of Relevant Work Experience

 Driven large projects and deep understanding of portfolio management principles

 Strong analytical, statistical mindset and technology orientation, hands on experience on MS Tools, SQL, Power BI and relevant Analytical tools.

 Very strong stakeholder management skills

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