Luxury Sales Associate (225-812)

As a Luxury Sales Associate, you will play a crucial role in providing an unparalleled shopping experience to high-end clientele. You will represent prestigious brands and be responsible for delivering top-notch customer service while driving sales and building lasting relationships with luxury customers. The ideal candidate will possess an in-depth understanding of the luxury market and excel at creating personalized shopping experiences for each client. You will work closely with a team of passionate professionals, striving to exceed sales targets and contribute to the store's success. Your enthusiasm for luxury goods and your ability to connect with discerning customers will be essential to your role.

Responsibilities

• Provide exceptional customer service to all luxury clientele, ensuring satisfaction and loyalty.
• Maintain extensive knowledge of high-end products and latest market trends.
• Develop personalized shopping experiences tailored to individual client preferences.
• Build and maintain strong relationships with existing and prospective luxury clients.
• Achieve and exceed individual and team sales targets consistently.
• Collaborate with team members to enhance store performance and customer engagement.
• Ensure visual standards and product displays align with brand guidelines and ethos.
• Handle client inquiries and resolve complaints with efficiency and professionalism.
• Stay updated on brand promotions, events, and new product launches.
• Utilize CRM tools to track client preferences and follow up on sales opportunities.
• Assist in maintaining inventory levels and conducting regular stock checks.
• Participate in training sessions to remain knowledgeable about luxury goods and sales techniques.

Requirements

• Previous experience in luxury retail sales or a similar role in high-end brands.
• Excellent interpersonal and communication skills with a client-focused approach.
• Strong understanding of the luxury industry and market dynamics.
• Demonstrated ability to achieve and surpass sales targets consistently.
• Adept at building long-term relationships with affluent customers.
• Experience using CRM systems or sales tracking software is preferred.
• Flexibility to work retail hours, including evenings, weekends, and holidays.