Inside Sales Advisor (225-729)

As an Inside Sales Advisor, you will play a pivotal role in driving the company's sales and growth objectives. Working primarily through digital and telephonic communication channels, you are responsible for understanding customer needs and crafting solutions to align with their goals. Your role includes generating leads, building relationships, and converting potential interest into tangible sales opportunities. With your strong communication and negotiation skills, you also serve as a trusted resource and adviser to the customers, ensuring a high level of customer satisfaction and loyalty. This position demands a proactive mindset, an aptitude for numbers, and a passion for achieving sales targets in a fast-paced environment.

Responsibilities

• Engage with potential customers through phone calls, emails, and online chat.
• Identify customer needs and suggest appropriate products or services to meet those needs.
• Develop and maintain strong relationships with new and existing clients.
• Conduct regular follow-ups with prospects and customers to ensure continued satisfaction.
• Utilize CRM software to track, manage, and report on sales activities and client information.
• Collaborate with marketing and product development teams to refine sales strategies.
• Meet or exceed monthly, quarterly, and annual sales targets and quotas.
• Prepare and present detailed sales proposals and agreements to clients.
• Provide detailed feedback and insights to the team to improve sales processes.
• Conduct market research to stay updated with industry trends and competitor activities.
• Resolve customer issues and complaints in a timely and efficient manner.
• Participate in sales training and workshops to enhance knowledge and skills.

Requirements

• Bachelor's degree in Business, Marketing, or a related field preferred.
• Proven experience in a sales role, preferably in an inside sales capacity.
• Strong communication, negotiation, and interpersonal skills are essential.
• Proficiency with CRM software and Microsoft Office Suite is mandatory.
• Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
• Adept at building and maintaining professional relationships with clients and colleagues.
• Goal-oriented, with a proven track record of meeting or exceeding sales targets.
• Strong analytical skills with the ability to assess and understand client needs.