IT Operations Executive (225-813)

An IT Operations Executive plays a critical role in overseeing the day-to-day operations and strategic planning of an organization's IT department. This position requires a balance between strong technical skills and leadership capabilities. The IT Operations Executive is responsible for ensuring that all IT systems and services are functional, reliable, and meet the business needs of the organization. They work closely with other departments to align IT infrastructure and services with the organization's goals. The role involves managing technical teams, setting performance benchmarks, and ensuring security protocols are in place and followed rigorously. This dynamic position is essential for maintaining competitive and efficient IT operations that support the overall growth of the business.

Responsibilities

• Oversee daily operations of the IT department and manage IT staff effectively.
• Develop and implement IT policies and systems to support company objectives.
• Ensure the security of IT systems and implement data protection measures.
• Coordinate with other departments to understand their IT requirements and provide solutions.
• Monitor IT infrastructure performance and suggest improvements or upgrades as needed.
• Prepare and manage the IT department budget, ensuring cost efficiency and resource allocation.
• Lead IT projects and ensure they are completed on time and within budget constraints.
• Stay current with technological trends to implement new tools and technologies.
• Maintain relationships with vendors and negotiate contracts for software and hardware purchases.
• Provide technical guidance and mentorship to IT staff, fostering professional development.
• Facilitate the implementation of disaster recovery plans and conduct regular testing.
• Design and enforce system access protocols to maintain data security and integrity.

Requirements

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• Proven experience in managing IT operations in a leadership or executive role.
• Strong knowledge of IT infrastructure, systems, and network management.
• Excellent leadership and team management skills with a strategic mindset.
• Solid understanding of IT security protocols and data protection requirements.
• Proficient in IT project management and familiar with project management methodologies.
• Excellent communication and interpersonal skills for collaboration across departments and vendors.