Internal Sales Coordinator (225-812)

An Internal Sales Coordinator plays a pivotal role in driving a company's sales success by supporting the sales team and ensuring smooth operations within the sales department. This position serves as a crucial interface between the sales team, clients, and other departments. The coordinator is responsible for handling various administrative and customer service tasks to ensure customer satisfaction and streamline sales processes. This includes processing orders, managing customer accounts, and ensuring timely communication between all parties involved. An effective Internal Sales Coordinator is highly organized, possesses excellent communication skills, and is adept at multitasking in a fast-paced environment. The role requires an individual who is detail-oriented and has the ability to follow processes and procedures accurately while maintaining a high level of professionalism.

Responsibilities

• Process customer orders efficiently, ensuring accuracy and timely delivery information.
• Maintain effective communication with the sales team to relay customer feedback.
• Coordinate with production and logistics to ensure timely order fulfillment.
• Maintain and update customer records, sales data, and documentation conscientiously.
• Handle customer inquiries promptly and resolve any issues or complaints effectively.
• Support the sales team with preparation of sales documentation and proposals.
• Assist in the development and execution of marketing and sales strategies.
• Track sales performance metrics and prepare reports for management review.
• Organize and schedule sales meetings and presentations as required.
• Facilitate internal communication between departments to enhance sales operations.
• Assist in training and onboarding of new sales staff to the team.
• Monitor inventory levels and coordinate restocking activities when necessary.

Requirements

• Bachelor's degree in Business Administration, Marketing, or a related field preferred.
• Proven experience in a sales support or administrative role is advantageous.
• Excellent communication and interpersonal skills are essential for this role.
• Strong organizational abilities with exceptional attention to detail and accuracy.
• Proficiency with Microsoft Office Suite and experience with CRM systems.
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
• Exceptional problem-solving skills and a proactive approach to challenges.