Front Desk Receptionist (225-804)

We are seeking a personable and highly organized Front Desk Receptionist to join our team. As the first point of contact in our office, you will play a crucial role in creating a welcoming and efficient environment for clients and visitors. Your primary responsibilities will include handling all incoming calls, managing appointments, and ensuring that the office operates smoothly and efficiently. The successful candidate will be courteous, professional, and capable of multitasking in a fast-paced environment. If you have a knack for customer service and are looking to contribute to a dynamic team, this is the perfect opportunity for you.

Responsibilities

• Greet visitors warmly and direct them appropriately according to their needs.
• Handle incoming calls, transfer calls, and take messages effectively.
• Maintain the reception area to ensure a clean and organized environment.
• Manage appointment schedules and coordinate with team members for bookings.
• Assist in handling administrative tasks and office supplies management.
• Provide accurate information about the organization and its services to visitors.
• Coordinate with maintenance staff for issues in the reception or office area.
• Distribute incoming mail and manage outgoing correspondence systematically.
• Ensure compliance with all company policies, procedures, and safety standards.
• Prepare reports and perform data entry duties as required by management.
• Act as a liaison between clients and staff to facilitate smooth communication.
• Handle inquiries professionally and redirect calls or information as necessary.

Requirements

• High school diploma or equivalent education is mandatory for the role.
• Previous experience as a receptionist or in a similar customer service role.
• Excellent communication skills with a friendly and professional demeanor.
• Proficiency in Microsoft Office Suite and general computer skills are essential.
• Ability to handle multiple tasks simultaneously and work in a fast-paced environment.
• Strong organizational skills and attention to detail are crucial for this position.
• Must be punctual and dependable with a strong sense of responsibility.