Account Executive (225-728)

An Account Executive is a pivotal role within a company, primarily responsible for managing client relationships and ensuring their needs are met in a satisfactory manner. This position not only involves the oversight of current accounts but also seeks to expand the business through prospective client opportunities. Account Executives act as a bridge between a business and its clients, using communication and negotiation skills to maintain and grow successful partnerships. They are strategically involved in setting sales targets and strategies aligned with business objectives. The role is dynamic, requiring an adaptable individual who is passionate about developing connections, committed to delivering strong customer service, and dedicated to driving results that benefit both the client and the company.

Responsibilities

• Develop and maintain relationships with existing and prospective clients to drive business growth.
• Act as the primary point of contact for assigned accounts, addressing inquiries efficiently.
• Identify client needs and ensure that products or services meet these requirements effectively.
• Prepare and deliver compelling presentations to prospective and current clients.
• Collaborate with internal teams to coordinate efforts and enhance the overall client experience.
• Negotiate contracts and agreements to maximize profits and ensure mutual satisfaction.
• Monitor market trends and competitor activities to better strategize client engagement approaches.
• Regularly update clients on new products, services, and other strategic information.
• Meet individual and team sales targets and contribute to company revenue goals.
• Create regular reports on account activity, including opportunities, sales, and client feedback.
• Resolve any customer concerns or complaints in a timely and satisfactory manner.
• Participate in networking activities to promote brand awareness and drive new business opportunities.

Requirements

• Bachelor’s degree in Business Administration, Marketing, or a related field preferred.
• Proven experience as an Account Executive or in a similar sales/customer service role.
• Excellent communication and negotiation skills to cultivate long-lasting client relationships.
• Strong organizational skills with the ability to handle multiple client accounts simultaneously.
• Proficiency in Microsoft Office Suite and CRM software to manage account operations.
• Ability to analyze sales metrics and develop data-driven strategies for improvement.
• Driven by results, with a proven track record of meeting or exceeding sales targets.