Receptionist (225-727)

As the first point of contact for clients and visitors, a receptionist plays a crucial role in creating an exceptional first impression while representing the company’s brand and image. The receptionist ensures a smooth flow of communication within the office and supports administrative tasks to enhance efficiency across various departments. The position requires a blend of excellent organizational skills, interpersonal communication, and the ability to multitask in a busy and dynamic environment. The successful candidate will have to handle front desk duties, manage phone calls, address queries, and maintain the reception area’s standard. A receptionist contributes significantly to a welcoming and professional atmosphere, contributing to the overall success and smooth operation of the organization.

Responsibilities

• Greet visitors warmly and direct them to the appropriate contacts or services.
• Handle incoming calls with professionalism and direct them to the correct departments.
• Maintain the reception area in a neat and organized manner at all times.
• Manage scheduling and reservation of meeting rooms efficiently and effectively.
• Receive and sort daily mail, deliveries, and couriers for the office.
• Respond promptly to visitor queries and provide accurate information about the company.
• Assist in managing office inventory and ordering supplies as needed.
• Update and maintain visitor logs and office directories accurately.
• Ensure all office security policies and procedures are followed consistently.
• Coordinate with facility management for any maintenance or repair issues.
• Support administrative staff with ad-hoc tasks and specific projects when required.
• Operate and monitor office equipment, maintaining appropriate usage standards.

Requirements

• High School Diploma or equivalent; additional certifications are desirable.
• Prior experience in a receptionist or front desk role preferred.
• Excellent communication and interpersonal skills for effective interaction.
• Proficiency in Microsoft Office Suite and basic computer skills are essential.
• Strong organizational skills with a detail-oriented and multitasking ability.
• Ability to remain calm and handle stressful situations with professionalism.
• Exceptional time management skills for prioritizing daily duties efficiently.