Quality Control Specialist

We’re hiring a Quality Control Specialist to manage product quality across packaging and fragrance supply chains. You’ll inspect incoming and outgoing goods, coordinate with suppliers and Product Development, manage samples and SGS inspections, handle non-conformities, and maintain quality documentation.

Key responsibilities

• Inspect incoming materials, production batches and shipment samples (pumps, collars, caps, bottles, cans, fragrances).
• Register new products in product-development file/ERP and support item code creation.
• Coordinate product development steps: review drawings with PDD, obtain supplier quotes, follow technical drawings, manage mock-ups and mold/sample approvals, Check the feasibility with the supplier and advise RM
• Train the Sales Team on the technical aspects of newly arrived stock items.
• Prepare and maintain Product Specification Documents (PSD) and test reports; enter results in ERP.
• Manage first-sample testing, request sample improvements, and approve production release.
• Register and manage non-conformity claims (NCRs): inspect, report, follow supplier CAPA, and update customers.
• Coordinate SGS and third-party inspections; validate reports and samples.
• Maintain a sample library and manage sample logistics (couriers, returns).
• Train Sales, customers or plant staff on technical handling and product assembly when required.
• Maintain QC records for audits (ISO/Ecovadis….) and support continuous improvement.

Qualifications & Experience

• 3–5 years in quality control in fragrance, cosmetics, packaging, pharmacy or FMCG.
• Bachelor’s degree or diploma in Quality Management, Industrial Engineering, Chemistry or related field.
• Strong knowledge of QC procedures, sampling plans, defect classification, and vendor management.
• Experience coordinating with suppliers, tooling/mold processes, third-party inspectors (SGS) and ERP systems.
• Proficient in Microsoft Excel and reporting tools.
• Experience with décor/printing inspection, decorative glass/aluminum components is an advantage.
• Working knowledge of ISO quality systems and audit participation preferred.

Skills & Competencies

• Excellent attention to detail, documentation and organizational skills.
• Strong communication for cross-functional and supplier/customer interactions.
• Ability to identify root causes and propose practical solutions.
• Ability to work under pressure and manage multiple concurrent projects.
• Customer-oriented mindset and ability to travel to supplier/customer sites for inspections.