Director of Housekeeping

Job Description

Job Summary:

The Director of Housekeeping is responsible for overseeing and managing all aspects of the housekeeping department in a hotel or similar establishment. This includes ensuring high standards of cleanliness, training and supervising staff, and managing budgets and inventory.

Job Responsibility

• Develop and implement housekeeping policies and procedures to maintain cleanliness and orderliness.
• Recruit, train, and supervise housekeeping staff to ensure high performance standards.
• Inspect rooms and public areas to ensure they meet cleanliness standards and address any deficiencies.
• Manage budgets, inventory, and supplies for the housekeeping department.
• Collaborate with other departments to ensure a seamless guest experience.
• Handle guest complaints and requests regarding housekeeping services.
• Implement environmentally friendly practices and procedures in the housekeeping department.
  
  

• Bachelors degree in Hospitality Management or related field.
• Proven experience in housekeeping management, preferably in a hotel setting.
• Strong leadership and communication skills.
• Excellent organizational and time management abilities.
• Knowledge of cleaning techniques, sanitation standards, and equipment.
• Ability to work under pressure and handle multiple tasks simultaneously.
• Familiarity with budgeting and inventory management.
  
  

• Leadership and team management
• Strong knowledge of housekeeping operations
• Excellent communication and interpersonal abilities
• Attention to detail and organizational skills
• Problem-solving and decision-making capabilities
• Budgeting and financial management skills
• Knowledge of safety and sanitation regulations
• Training and development expertise
• Customer service orientation
• Ability to work under pressure and meet deadlines