Tele Sales Executive (225-714)

A Tele Sales Executive is a key player in the sales team, responsible for driving sales through telephone-based interactions. This role involves communicating with potential and existing customers to explain product features, persuade them to purchase, and answer any questions they might have. The Tele Sales Executive plays a crucial role in developing and sustaining customer relationships, aiming to increase the company's revenue through focused sales efforts. They utilize their excellent communication skills to handle customer inquiries, solve problems, and effectively manage the sales pipeline. Successful candidates thrive in a fast-paced environment, possess unique sales techniques, and demonstrate resilience in transforming prospects into loyal customers.

Responsibilities

• Conduct outbound calls to potential and existing customers to meet sales targets.
• Utilize effective sales pitches to secure interest and close deals successfully.
• Manage and update the customer database with accurate sales information.
• Follow up on leads and conduct research to identify potential prospects.
• Provide comprehensive product information and address customer queries efficiently.
• Develop and nurture relationships with customers to enhance brand loyalty.
• Collaborate with the sales team to strategize sales and promotional activities.
• Track customer interactions and sales in the CRM for performance monitoring.
• Offer solutions that meet customer needs while boosting company sales.
• Reach out proactively to expand the customer base and increase market presence.
• Attend training sessions to improve knowledge and sales techniques consistently.
• Prepare regular sales reports to monitor performance and suggest improvements.

Requirements

• Proven experience in tele sales or a similar sales role is preferred.
• Exceptional communication and interpersonal skills to engage customers.
• Strong ability to handle rejection and remain motivated in meeting objectives.
• Familiarity with CRM systems and proficiency in using them effectively.
• Ability to build rapport quickly with new and existing clients.
• Excellent problem-solving skills and a solution-oriented approach.
• High school diploma or equivalent; Bachelor's degree is a plus.
• Ability to work independently and as part of a dynamic sales team.
• Willingness to work flexible hours to accommodate different time zones.