Technical Writer - API Documentation Specialist

A Technical Writer - API Documentation Specialist is needed to join our dynamic team of technical enthusiasts. This key role demands an articulate communicator with a strong ability to translate complex technical information into clear, comprehensive, and user-friendly documentation. We're looking for someone experienced in software development and proficient in API documentation, ideally within an agile environment. This role will play an integral part in ensuring that our documentation is as robust as our products. The ideal candidate will exhibit excellent organizational skills, alongside a technical background that allows them to convey both highly detailed and broad-scope technical content. As a Technical Writer - API Documentation Specialist, you will collaborate closely with developers, engineers, and product managers to produce a wide array of documentation such as user guides, integration guides, API references, and more. Our mission is to engage users through precise and comprehensive API documentation which simplifies integration processes for developers.

Responsibilities:

• Create, edit, and maintain API documentation, user guides, and FAQs.
• Collaborate with cross-functional teams to gather comprehensive, user-centric information.
• Utilize version control and documentation tools efficiently to manage content.
• Participate in API testing to verify and refine existing documentation.
• Update and curate documentation to align with software updates/releases.
• Deliver high-quality documentation that meets project and user requirements.
• Collaborate with product teams to prioritize and manage documentation projects.
• Use feedback from users to improve and enhance API documentation.
• Craft documentation strategies that adhere to the company’s branding guidelines.
• Analyze existing documentation to identify areas for improvement.
• Support content localization to enhance global user accessibility.
• Conduct instructional writing workshops to improve team documentation skills.

Requirements:

• Proven experience in technical writing, specifically in API documentation.
• Strong understanding of API technologies and software development concepts.
• Proficiency in version control systems such as Git.
• Familiarity with documentation standards and instructional design theories.
• Experience with markup languages such as Markdown and HTML.
• Excellent written and verbal communication skills, with attention to detail.
• Ability to work independently and as part of a multi-disciplinary team.