Store Associate

ROLE SUMMARY

The Store Associate is a non-management multitasking role with a Central Cash Office, Commercial and Receiving scope. The role holder is in charge of organizing shelf space in both the selling area & warehouse to ensure clean and presentable display. Respect the National Plan-o-gram. Maintain, organize and control the resources required to satisfy customers and achieve target. Support Central Cashier Office, Receiving and Customer Service when needed.

ROLE PROFILE

• Support receiving team in checking, receiving and displaying products.
• Support the team to control and optimize the section margin level, shrinkage and waste.
• Ensure appropriate display of goods through accurate labelling of items and correct pricing.
• Replenish and arrange the items on shelves, ensure appropriate assortment of items in terms of appearance, quantity, quality and price range.
• Assist the customers in their item inquiries, react rapidly to the requirements, and promote sales while maintaining a quality customer service manner.
• Identify slow moving items and sleeping stock in order to determine priority of expiry if applicable
• Support Central Cashier Office team by assisting at cash counter to scan and package purchased products
• Abide by the hygiene and safety regulations of the store, warehouse and local authorities.

REQUIREMENTS

• Minimum 1 year experience in the same role.
• Good English communications.
• Ability to multi-task.
• Ability to adapt in a multicultural environment.
• Experienced in using Microsoft Office is a plus.