Specialist - Credit Control (225-806)

The Specialist - Credit Control plays a crucial role in the financial stability of a company by managing its credit and collections processes. This position involves assessing creditworthiness, handling outstanding invoices, ensuring timely payments, and reducing the risk of bad debts. As a critical component of the finance department, the Credit Control Specialist works closely with clients and internal teams to facilitate effective debt recovery while maintaining positive business relationships. The ideal candidate should possess strong analytical skills, attention to detail, and a thorough understanding of credit systems and financial regulations. This role offers a unique opportunity to contribute to the company’s financial health and provide excellent customer service by expertly managing accounts receivable tasks.

Responsibilities

• Evaluate new and existing clients' creditworthiness through financial data analysis.
• Develop and implement credit policies to minimize financial risks while maximizing revenues.
• Coordinate with the sales and customer service teams for seamless transaction processes.
• Monitor client accounts to identify overdue payments and take necessary action.
• Communicate proactively with clients to resolve credit and billing issues professionally.
• Maintain accurate records of all credit control activities and client correspondence.
• Prepare aged debt reports and present findings to management at regular intervals.
• Negotiate payment plans and settlement agreements with delinquent clients, ensuring fairness.
• Adhere strictly to all financial regulations and company policies in credit operations.
• Work on continuous improvement of credit control processes for efficiency and effectiveness.
• Assist in annual audit processes by providing relevant documentation and reports.
• Train and mentor junior staff members in credit control techniques and best practices.

Requirements

• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field required.
• Minimum of three years’ experience in a credit control or accounts receivable role.
• Strong analytical skills and attention to detail are essential for success in this role.
• Excellent communication and negotiation skills for handling challenging situations.
• Familiarity with credit control software and financial accounting systems is advantageous.
• Ability to manage concurrent projects and meet deadlines in a fast-paced environment.
• Proficiency in Microsoft Office Suite, particularly Excel, for financial reporting tasks.