Spa Receptionist
Fairmont Hotels & Resorts
United Arab Emirates
22nd May 2025
2505-2151-4
Job Description
Fairmont The Palm is a luxury, world-class resort located on the iconic Palm Jumeirah Island in Dubai. The hotel features 391 guest rooms and suites with dedicated Fairmont Gold rooms and lounge. A total of 11 food and beverage outlets on property offer international dining options including Michelin Guide recommended 2022 and 2023 Little Miss India, Frevo - Brazilian Churrasco experience, Seagrill Bistro, Ba Restaurant and Lounge, Blowfish, Flow Kitchen, The Cigar Room, Vuvuzela and others. Fairmont The Palm also features an expansive pool and beach area with a health club, Serenity Spa Dubai - The Art Of Well Being and the Fairmont Falcons Kids’ Club.
Job Description
- Consistently offer professional, friendly and engaging service
- Assist in the all operations of the Spa and to have knowledge of all Spa menu
- Assist guest with the use of sauna, steam, day pass and spa facilities etc.
- Assist guests with product information and retail sales
- Provide guest information relating to spa menu and special offers
- Maintain stock levels and ensure all products are displayed as per standards
- Follow departmental policies and procedures
- Follow all safety and sanitation policies
- Reports any problems or questions to Supervisor
- Attends pre-shift briefings and handover to Supervisor/colleague at end of shift.
- Clean and tidy the areas when necessary
- To report any equipment malfunctioning.
- To report anything which may be a Health & Safety hazard
- Other duties as assigned
- Previous Spa or Hospitality experience preferred
- Minimum of 1 year experience at a 5* hotel spa or luxury stand-alone Spa
- Strong administrative skills including Excel Spreadsheets
- Book4Time experience mandatory
- CPR and First Aid certification preferred
- Excellent communication and organizational skills
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
- Ability to focus attention on guest needs, remaining calm and courteous at all times
Job Details
| Role Level: | Entry-Level | Work Type: | Full-Time |
|---|---|---|---|
| Country: | United Arab Emirates | City: | Dubai |
| Company Website: | https://www.fairmont.com/ | Job Function: | Hospitality & Guest Services |
| Company Industry/ Sector: |
Hospitality | ||
What We Offer
About the Company
With a presence in the world’s most captivating destinations, Fairmont Hotels & Resorts has celebrated life’s moments since 1907, with a deep love for the little things that make people feel truly special.Each Fairmont property is a unique reflection of its surroundings, where old-world sophistication is reimagined for today and elegance feels effortless.Fairmont hotels are exceptional, memorable places where occasions are celebrated, where history has been made, and where history continues to be made.We are the social epicenter of our city. Our colleagues are the heart and soul of our hotels, with the freedom to create special experiences for our guests. Every guest interaction is an invitation to surprise.We hold ourselves accountable to helping make our community a better place, celebrating and connecting our past, present, and future.
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