Spa Attendant - Madinat Jumeirah Spa

About Jumeirah:

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 31 exceptional properties across 13 countries in the Middle East, Europe, Asia, and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and since then the brand has become known for its distinguished beachfront resorts, esteemed city hotels, and exclusive branded residences. Jumeirah is synonymous with Arabian luxury hospitality and the ability to craft distinctive, purposeful experiences for the world’s most discerning travellers.

About Madinat Jumeirah:

Set along a two-kilometre stretch of private coastline, Madinat Jumeirah is a beachfront resort comprising four distinctive hotels. Each offers uninterrupted views of the Arabian Gulf and the iconic Jumeirah Burj Al Arab, with experiences ranging from the contemporary elegance of Jumeirah Al Naseem to the majestic Arabesque charm of Jumeirah Al Qasr. Guests can also enjoy the serene waterfront setting of Jumeirah Mina Al Salam and the secluded Arabian houses of Jumeirah Dar Al Masyaf. Together, they form a one-of-a-kind destination rooted in Arabian luxury hospitality. The resort features over 20 curated restaurants and lounges, the traditional Souk Madinat Jumeirah, dedicated kids’ clubs and some of the region’s most versatile event and conference spaces.

About the Job

An exciting opportunity has arisen for a Spa Attendant to join Madinat Jumeirah Spa. 

The main duties and responsibilities of this role include: 

• Oversee and set up the daily operations of the male/female spa according to Talise standards, ensuring smooth functioning of all spa areas. 
• Greet guests upon their arrival at the spa and provide prompt, courteous, and accurate service throughout their visit, ensuring a positive guest experience. 
• Replenish all necessary items in the spa promptly and maintain inventory levels by requesting and collecting stock and supplies as per minimum stock levels. 
• Ensure the cleanliness and maintenance of the spa facilities, including water maintenance, cleanliness of treatment rooms, equipment maintenance, and locker room tidiness. 
• Handle guest complaints effectively, record guest comments, and report any breakage, damage, or loss to the appropriate supervisors. 
• Assist therapists/practitioners in preparing for treatments or baths when needed and maintain cleanliness and report deficiencies of equipment.

About You:

The ideal candidate for this position will have the following experience and qualifications

• 1 year of experience in a similar role within the luxury industry.
• High School Diploma.
• Software competencies – Microsoft Office programs (Intermediate)
• Problem solving.
• Leadership and team management skills.

About the Benefits:

At Jumeirah, we are dedicated to fostering a vibrant community where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by offering excellent accommodation, extensive sports and leisure facilities, alongside comprehensive healthcare, and opportunities for professional development.

Benefits include:

• Supportive and inclusive work environment
• Access to Learning & Development programmes and clear career pathways
• Opportunities for internal mobility within our global network
• Colleague discounts on food, beverage, and hotel stays worldwide
• Company-provided shared accommodation
• Comprehensive healthcare and life insurance coverage
• Paid annual leave and flight from your home country
• Performance-based incentives tailored to your role
• Competitive tax-free salary paid in UAE Dirhams (AED)

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