Service Sales Engineer

What We Expect

• Education/Experience:
• Bachelor Degree in Engineering (Electrical or Mechanical) or Business School (Marketing, Sales)
• 3 to 5 years’ experience in Sales/ Service sales
• Knowledge/skills:
• Excellent interpersonal skills and ability to develop effective client business relationships
• Proven track records with excellent communication and presentation skills
• Excellent market analytical, organizational and negotiation skills
• Candidate to be proactive, result oriented and able to work under pressure
• Dynamic / Pro-Active
• Team Player
• Creative (who can think out of the box)
• Computer skills:
• Expert knowledge in MS Office (Word, Excel, PowerPoint)
  
  

• JOB RESPONSIBILITIES
• Adhere to all safety and compliance rules of the company
• Identify the key markets and customers and evaluates the potential for Service sales
• Propose tactics to generate and develop Service sales
• Develop strong relationship with clients
• Customer feedback in periodic intervals as per the schedule
• Get new multi-brand contracts, recapture previous contracts and secure existing ones
• Review and document soon-to -be expired contracts for renewal process
• Prepare quotations according to customer’s enquiries for maintenance, parts, and repairs
• Keep track and obtain approvals on all the proposals made for AMC, parts, and repairs
• Update View regularly
• Work with a team of service engineers and technicians to manage service sales fulfilment
• Manage assigned sales portfolio and successfully meets or exceed the target budget
• Monitor financial status of the assigned portfolio. (e.g. Outstanding payment and actual GM% )
• Multi-brand and repair approval to meet provided budget
• Periodic follow-up and its correspondence to be regularly updated in view
• Addressing NPS in 24 hrs time