Senior Manager - Business Development Emirati Talent

Job Purpose

JOB DESCRIPTION

We are seeking a dynamic and strategic Senior Manager to lead business development initiatives for our suite of digital solutions tailored for ports and customs authorities, including our flagship Port Community System (PCS) and Customs Management System (CMS). This role is pivotal in driving global market expansion, forging strategic partnerships, and positioning our solutions as industry benchmarks in trade facilitation and digital transformation.

Key Accountabilities

Strategic Business Development

• Identify and pursue new business opportunities globally, focusing on port authorities & operators, customs agencies, and logistics stakeholders.
• Develop and execute go-to-market strategies for PCS and CMS solutions.
• Lead market analysis and competitive intelligence to inform product positioning and pricing strategies.
  
  

Client & Stakeholder Engagement

• Build and maintain strong relationships with government entities, port operators, customs authorities, and international trade organizations.
• Conduct high-level presentations and solution demonstrations to prospective clients and partners.
• Negotiate and close complex deals involving multi-stakeholder environments.
  
  

Solution Expertise & Innovation

• Act as a subject matter expert on PCS and CMS, understanding technical capabilities, regulatory requirements, and operational challenges.
• Collaborate with product and engineering teams to align client needs with solution development.
• Monitor industry trends and regulatory changes to ensure solutions remain compliant and competitive.
  
  

Partnerships & Ecosystem Development

• Establish strategic alliances with technology providers, system integrators, and consulting firms.
• Represent the company at global trade and logistics forums, conferences, and exhibitions.
  
  

Performance & Reporting

• Define KPIs and track performance against business development goals.
• Prepare regular reports and forecasts for senior leadership.
  
  

Other

• Act as an ambassador for DP World at all times when working; promoting and demonstrating positive behaviours in harmony with DP World’s Principles, values and culture; ensuring the highest level of safety is applied in all activities; understanding and following DP World’s Code of Conduct and Ethics policies
• Perform other related duties as assigned
  
  

Qualifications, Experience And Skills

Qualifications & Experience

• Bachelor’s degree in Business, International Trade, Logistics, or related field (Master’s preferred).
• Minimum 10 years of experience in business development, with at least 5 years in digital solutions for ports, customs, or logistics.
• Proven track record of closing large-scale deals and managing complex stakeholder environments.
• Deep understanding of port operations, customs procedures, and international trade facilitation.
• Strong communication, negotiation, and presentation skills.
• Willingness to travel internationally up to 50% of the time.
  
  

Preferred Skills

• Experience with digital platforms such as PCS, CMS, Single Window Systems, or Trade Facilitation Portals.
• Multilingual capabilities are a plus.
• Familiarity with international organizations such as WCO, IMO, UNCTAD, or WTO.
  
  

About Us

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 115,000 employees from 160 nationalities, spanning 78 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.

We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

Whats more, were reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimizing disruptions from the factory floor to the customer’s door.

DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures – not just in what we do but also in how we behave.

We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what’s possible.

WE MAKE TRADE FLOW

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