Senior Executive Assistant - Level Shoes

INSPIRE | EXHILARATE | DELIGHT

For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear.

Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer.

Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work®.

To keep the innovation journey going, the Group has set up “The Greenhouse”, which is not just an innovation hub, but also an incubator space and accelerator for start-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalysed by forward thinking and future-proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women's Empowerment Principles.

What You'll Be Doing

As the Senior Executive Assistant to the CEO of Level Shoes, you will serve as a key strategic partner and the primary point of contact for all matters related to the Office of the CEO. You will be responsible for optimizing workflows, managing cross-functional priorities, and enabling the CEO to remain focused on enterprise-wide strategic initiatives. Acting as a central liaison between the CEO and internal/external stakeholders, you will ensure alignment, facilitate streamlined decision-making, and support critical business initiatives with precision and agility.

• Serve as the gatekeeper and strategic scheduler for the CEO, managing an ever-evolving calendar with a high level of foresight, prioritization, and alignment with business-critical engagements.
• Act as a primary filter and first point of contact for all inbound communication - screening correspondence, calls, and meeting requests, and independently handling responses where appropriate.
• Interface seamlessly with senior internal stakeholders, global partners, board members, and external stakeholders to ensure timely execution of the CEO’s directives and information flow.
• Provide high-level support in the preparation of executive presentations, strategic briefings, board materials, and key reports, ensuring clarity, consistency, and alignment with the CEO’s voice and objectives.
• Oversee the planning and coordination of complex, multi-leg international travel and fashion weeks working closely with the buying, marketing, and travel departments to manage itineraries, visas, accommodations, and expense reconciliation.
• Lead the logistical planning of CEO-led events, keynotes, roundtables, and strategic engagements, ensuring seamless execution and stakeholder satisfaction.
• Draft, edit, and proofread communications on behalf of the CEO, including executive emails, speeches, social media posts, internal memos, and public-facing statements.
• Represent the CEO in select internal and external meetings, capturing detailed minutes, identifying key action points, and providing executive summaries.
• Support the CEO in building and maintaining a strong digital executive presence, particularly across LinkedIn and other relevant platforms.
• Provide full-time, high-touch support by closely aligning with the CEO’s schedule, location, time zone, and working hours to ensure constant availability and seamless coordination.
  
  

What You’ll Need To Succeed

• Executive Level Calendar Management.
• Advanced Microsoft Office Proficiency.
• Exceptional Written & Verbal Communication.
• Crisis Management & Composure Under Pressure.
• Project Coordination & Multitasking Excellence.
• Stakeholder Engagement & Relationship Management.
• Proactive & Solution-Oriented Mindset.
• Adaptability in Dynamic Environments.
• Confidentiality & Professional Discretion.
• Global Business & Cultural Awareness.
  
  

What We Can Offer You

With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.

We Invite All Applicants to Apply

It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.