Sales and Operations Supervisor (225-1007)

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The Sales and Operations Supervisor plays a crucial role in ensuring that all sales and operational processes within the company run smoothly and efficiently. This position is ideal for a detail-oriented individual capable of overseeing daily operational activities while aligning them with strategic sales initiatives. The successful candidate will maintain a balance between achieving sales goals and ensuring operational excellence, managing resources effectively, and leading a dedicated team to meet organizational objectives. This role requires a proactive, strategic thinker who can work collaboratively across departments to drive growth and improve operational efficiency. The Sales and Operations Supervisor will be responsible for optimizing performance, providing leadership and support, and ensuring all team members are aligned with the company’s mission and goals.

Responsibilities

• Oversee daily operations to ensure efficiency and adherence to company policies.
• Coordinate with the sales team to set and track sales targets and objectives.
• Analyze operational data to identify areas for improvement and optimize processes.
• Provide guidance and direction to the operations team to achieve set goals.
• Develop and implement operational strategies that enhance productivity and customer service.
• Monitor inventory levels and coordinate with the supply chain to mitigate shortages.
• Conduct regular performance appraisals to assess and improve team capabilities.
• Facilitate communication and collaboration between sales and operational departments.
• Ensure compliance with industry regulations and company standards at all times.
• Prepare regular reports on sales and operations to present to senior management.
• Lead initiatives in process improvement, cost reduction, and resource optimization.
• Manage budgets and forecast future sales activities and operational needs.

Requirements

• Bachelor’s degree in Business Administration, Management, or related field required.
• Minimum of three years of experience in operations or sales management roles.
• Strong leadership skills with proven ability to manage cross-functional teams.
• Excellent analytical skills for data interpretation and decision-making processes.
• Effective communication skills for interaction with diverse groups and teams.
• Experience with CRM and ERP systems to track sales and operational performance.
• Strong organizational skills to manage multiple priorities and projects effectively.
• Ability to work under pressure and handle challenging situations resourcefully.